NDIS Support Coordinator

Tweed Coast Support Services; Gold Coast City; Hybrid; AUD 53,000 - 76,000; Part time

Benefits offered by this job

Award rates

Penalty rates

Work from home

Career growth

Training and development

Job summary

Tweed Coast Support Services is seeking an experienced NDIS Support Coordinator to join one day a week, with potential for growth. The role focuses on helping participants maximise their NDIS plans, connecting with providers and allied health professionals, and monitoring progress across the Gold Coast and Northern Rivers.

You will coordinate supports, help participants build capability to manage their plans, and ensure clear understanding of how funding can be used.

Qualifications

• Demonstrated support coordination experience
• Experience with people with psychosocial, neurological and neurodivergent diagnoses
• NDIS Worker Screening Check (or willing to obtain before starting)
• Completion of NDIS mandatory training (or willing to complete)
• A valid driver's licence and reliable, insured vehicle
• Preferred: qualifications in disability services, social work or related field

Responsibilities

• Coordinating supports and helping participants access services
• Get supports in NDIS plan up and running
• Build participants' capacity to coordinate their supports
• Ensure participants understand their plan and how to use it
• Build relationships with providers and allied health
• Review plans and track progress against goals
• Keep accurate records and report to NDIS on time

Skills

Support coordination

NDIS knowledge

Communication skills

Autonomous work style

Education

Disability services qualification

Job description

NDIS Support Coordinator
Tweed Coast Support Services
Gold Coast / Northern Rivers
Community Services & Development
Part-time - 1 day per week
$46.70 per hour + super

Who we are

Tweed Coast Support Services is an NDIS provider for people with psychosocial, neurological and neurodivergent diagnoses, and people on SIL funding living in their own homes.

We're not a big national provider. We're a small, local team, and that's exactly why we can take the time to really get to know the people we support- their rhythm, their routines, what matters to them. Small team, big heart- it's how we work, and it's the kind of team you'd be joining.

About the role

We're looking for an experienced Support Coordinator to join us one day a week. It's a small commitment to begin with, but as we grow, so can the role.

You'll work with participants to get the most out of their NDIS plans: connecting them with the right providers and allied health professionals, helping them understand what their funding can actually do, and keeping an eye on how things are tracking against their goals.

The role is mostly work-from-home, with travel to see participants across the Gold Coast and Northern Rivers.

What you'll be doing

Coordinating supports

Help participants and their families find, access and coordinate the services they need

Get the supports in a participant's NDIS plan up and running

Build participants' own capacity to coordinate their supports and take part in their community

Make sure participants genuinely understand their plan and how to use it

Working with others

Build solid working relationships with providers, allied health and other stakeholders

Reporting and review

Review plans regularly and track progress against goals

Keep accurate records and get reporting to the NDIS in on time

About you

You'll bring hands-on support coordination experience with you. Because it's one day a week, you'll be working fairly independently — so a good working knowledge of the NDIS and comfort with managing your own workload will set you up well.

Demonstrated experience as a Support Coordinator — this is essential

Solid working knowledge of the NDIS, and confidence navigating plans and funding

Strong communicator — in person, on the phone, and in writing

A problem solver who can think on their feet

Comfortable working autonomously and as part of a team

What you'll need

Demonstrated support coordination experience

Experience working with people with psychosocial, neurological and neurodivergent diagnoses

NDIS Worker Screening Check (or willing to obtain before starting)

Completion of NDIS mandatory training (or willing to complete)

A valid driver's licence and reliable, insured vehicle

Preferred

Relevant qualifications in disability services, social work or a related field

What we offer

Award rates, including penalty rates

One day a week to start, with genuine room to grow as the business does

Flexibility to work from home around client visits

Ongoing training and development, not just a box-ticking induction

You'll need to be based in the Gold Coast or Northern Rivers and have permanent working rights in Australia. Only shortlisted candidates will be contacted.