Employment Support Consultant

Ability Options; Sydney; On-site; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Fitness passport

Employee discounts

Rewards program

Flexible work arrangements

Salary packaging advantages

Job summary

Ability Options is seeking a dedicated role in Campbelltown, Ingleburn and Camden NSW to build relationships with employers and place participants with disabilities in suitable roles. The position is a max-term full-time until 30 November 2028, with salary of 68,990 AUD plus super and 15,900 AUD in salary packaging, plus monthly RDOs.

You will engage with employers, assess workplaces for accessibility, manage caseloads, and run capacity-building workshops while ensuring compliance and

Qualifications

• Excellent customer service and interpersonal skills.
• Experience in marketing and communications and ability to work in a target based environment.
• Exceptional written and verbal communication across cultures and backgrounds.
• Ability to build and maintain professional relationships with employers and stakeholders.

Responsibilities

• Connect participants to inclusive job opportunities via reverse marketing, networking and community engagement.
• Assess prospective workplaces for accessibility and cultural safety of participants.
• Manage caseload: initial appointment, goals review, assessments and career action plans.
• Prepare materials and facilitate capacity-building workshops for small groups.
• Maintain accurate records of participant interactions and guideline compliance.
• Provide post-placement support to both employers and participants.

Skills

Customer service

Marketing & communications

Interpersonal skills

Relationship building

Administrative skills

Cultural sensitivity

Team collaboration

Job description

Who Are We?

Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

Who Are We?

Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage. We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability. Inclusive Employment Australia (IEA) is a program that aims to provide specialist support to people living with disabilities seeking employment.

The Opportunity

The purpose of this position is to build and maintain relationship with employers, ensuring employers are aware and open to hiring individuals with disabilities. You will focus on engaging with employers and identifying suitable job opportunities that match each participant’s skills and goals.

Job type: Max-Term Full-time until 30th November 2028

Location: Campbelltown, Ingleburn and Camden NSW (some travel may be required across the region)

Salary: $68,990 per annum + super and $15,900 in salary packaging + monthly RDOs

Your Key Responsibilities Include, But Not Limited To

• Connecting participants to inclusive job opportunities through reverse marketing, networking and community engagement.
• Conducting assessments of prospective workplaces ensuring accessibility and cultural safety of participants.
• Managing ongoing case load of participants including conduct initial appointment, reviewing client goals, completing assessments and developing individualised career action plans.
• Prepare material and facilitate successful capacity building workshops for small group of participants.
• Maintaining accurate records of participant interactions and compliance with all guidelines.
• Provide continuous post-placement support to both employers and participants.

Essential Criteria

• Excellent customer service and interpersonal skills.
• Highly developed administrative and organisational skills.
• Experience in marketing and communications and ability to work in a target based, fast paced environment.
• Exceptional verbal and written communication skills and ability to interact effectively with people across different cultures and backgrounds.
• Strong ability to build and maintain professional relationships with employers, community organisations and external stakeholders.
• Ability to prioritise workload, use initiative and multi-task.
• Ability to work effectively and collaboratively as part of a team.
• High level of computer literacy.
• Knowledge of and commitment to child safe standards and mandatory reporting requirements.
• Police Check and Working with Children Check (or willingness to obtain).
• Current Driver's Licence (minimum P2).
• Comprehensive Car Insurance and Motor Vehicle Registration.

We are wanting to hear from candidates who have a background in marketing, sales or retail and enjoy providing a positive customer and client experience. You are motivated by exceeding your professional and personal goals.

Culture & Benefits

Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training.

In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take home pay with not-for profit salary packaging.

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you!

Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender including those who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.

Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.