Support at Home Care Partner

Alwyndor Incorporated; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary sacrifice up to $15,899 tax‑sac

Job summary

Alwyndor Incorporated in Adelaide, SA, is seeking a dedicated Support at Home Care Partner to develop and manage individualised care plans and budgets for older clients. You will collaborate with families and healthcare teams to ensure delivery of high-quality home care services, guiding team members and clients through care options and service choices.

You will act as the main contact for clients, monitor service delivery, and maintain records in line with legal standards.

Qualifications

• 2+ years’ experience in case management, assessment, planning and evaluation of services for older people
• Knowledge of aged care legislation, funding, policy protocols and duty of care obligations
• Demonstrated ability to communicate effectively with clients, families and healthcare teams

Responsibilities

• Develop, maintain and update individualised care plans with clients, families and healthcare teams
• Monitor service delivery and reassess care needs as required
• Provide guidance on service selection, self-management and future care options
• Act as the primary contact for clients and families, addressing concerns and facilitating access to services
• Manage budgets, monitor funding and meet productivity targets
• Maintain accurate written and electronic records in line with standards
• Deliver services according to policies, legislation and aged care standards
• Support continuous improvement and ensure property and equipment are secure
• Build and maintain relationships with consumers, families, providers and government agencies
• Promote a consumer-focused culture and resolve issues with empathy and transparency

Skills

Interpersonal skills

Communication

Negotiation

Education

Diploma in Human Services

Degree in Health/Community Services

Job description

• Join a progressive and growing community organisation at an exciting time.
• Salary sacrifice - earn up to $15,899 tax free per year!

Full time - Permanent Position

About the organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.

About the Role

The Support at Home Care Partner plays a crucial role in ensuring the well-being and support of older people. You will develop and manage individualised care plans and budgets in collaboration with clients, their families, and healthcare providers. You will support the delivery of high-quality home care services and provide guidance to home care team members and clients.

Responsibilities include but are not limited to:

• Develop, maintain, and update individualised care plans with clients, families, and healthcare teams
• Monitor service delivery and reassess care needs as required
• Provide advice on service selection, self-management, and future care options
• Act as the primary contact for clients and families, addressing concerns and facilitating access to services
• Manage budgets, monitor funding, and meet productivity targets
• Maintain accurate written and electronic records in line with legal and professional standards
• Deliver services according to organisational policies, legislation, and Aged Care Standards
• Support continuous improvement and ensure property and equipment are secure
• Build and maintain positive relationships with consumers, families, service providers, and government agencies
• Promote a consumer-focused culture and resolve issues efficiently with empathy and transparency

About You

• 2+ years’ experience in case management, assessment, planning, and evaluation of services for older people
• Knowledge of aged care legislation, funding, policy protocols, and duty of care obligations
• Current driver’s licence and registered, roadworthy vehicle
• Diploma or degree in Human Services, Health, Community Services, or related field
• Highly developed interpersonal, communication, and negotiation skills
• Basic knowledge of legislation such as Elder Abuse, Code of Conduct for Unregistered Health Practitioners, and duty of care.
• Demonstrated experience in all aspects of case management including comprehensive assessment, re assessments, planning of services within budget, problem solving and the provision and evaluation of services for older people

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

Alwyndor is a family friendly community organisation and understands the importance of work/life balance.

Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply.