Home Care Partner — Senior Aged Care Case Manager

Alwyndor Incorporated; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary sacrifice up to $15,899 tax‑sac

Job summary

Alwyndor Incorporated in Adelaide, SA, is seeking a dedicated Support at Home Care Partner to develop and manage individualised care plans and budgets for older clients. You will collaborate with families and healthcare teams to ensure delivery of high-quality home care services, guiding team members and clients through care options and service choices.

You will act as the main contact for clients, monitor service delivery, and maintain records in line with legal standards.

Qualifications

• 2+ years’ experience in case management, assessment, planning and evaluation of services for older people
• Knowledge of aged care legislation, funding, policy protocols and duty of care obligations
• Demonstrated ability to communicate effectively with clients, families and healthcare teams

Responsibilities

• Develop, maintain and update individualised care plans with clients, families and healthcare teams
• Monitor service delivery and reassess care needs as required
• Provide guidance on service selection, self-management and future care options
• Act as the primary contact for clients and families, addressing concerns and facilitating access to services
• Manage budgets, monitor funding and meet productivity targets
• Maintain accurate written and electronic records in line with standards
• Deliver services according to policies, legislation and aged care standards
• Support continuous improvement and ensure property and equipment are secure
• Build and maintain relationships with consumers, families, providers and government agencies
• Promote a consumer-focused culture and resolve issues with empathy and transparency

Skills

Interpersonal skills

Communication

Negotiation

Education

Diploma in Human Services

Degree in Health/Community Services

Job description

Alwyndor Incorporated in Adelaide, SA, is seeking a dedicated Support at Home Care Partner to develop and manage individualised care plans and budgets for older clients. You will collaborate with families and healthcare teams to ensure delivery of high-quality home care services, guiding team members and clients through care options and service choices.

You will act as the main contact for clients, monitor service delivery, and maintain records in line with legal standards.