Experienced Support at Home Care Partner

Beenleigh & Districts Senior Citizens Centre; Logan City; On-site; AUD 85,000 - 100,000; Full time

Benefits offered by this job

Salary Sacrifice via Smart Salary

Job summary

Beenleigh & Districts Senior Citizens Centre in Beenleigh, QLD seeks an experienced Support at Home Case Manager to deliver person-centered case management for older clients under the Support at Home Program.

You will assess needs, coordinate in-home and community services, and manage client budgets while ensuring compliance with aged care standards. Strong communication and independence are essential, with familiarity of AlayaCare and Australian aged care guidelines.

Qualifications

• Minimum 2 years' experience in case management or care coordination within aged care, community, or health sectors.
• Strong understanding of the Australian Aged Care system, including Support at Home/Home Care Packages.
• Experience in preparing and managing client budgets and using client management systems.

Responsibilities

• Undertake comprehensive assessments to develop individualised care plans.
• Coordinate and monitor the delivery of in-home and community services.
• Review and adjust care plans to stay effective and relevant.
• Build strong relationships with clients, families and service providers.
• Advocate for clients' needs and independence.
• Prepare, manage and monitor client budgets per program guidelines.
• Maintain accurate documentation and ensure compliance with aged care standards.
• Utilise AlayaCare to manage client records and service delivery.

Skills

Case management

Communication

Independent work

Education

Tertiary qualifications in Social Work, Nursing, Allied Health, Community Services, or related field

Tools

AlayaCare

Job description

Experienced Support at Home Care Partner

Beenleigh & Districts Senior Citizens Centre – Beenleigh QLD

About Us

At Your Lifestyle Centre, we are committed to supporting older Australians to live independently in their own homes with dignity, choice, and confidence. Our Support at Home services are designed to empower individuals through personalised care planning and coordinated service delivery tailored to each person’s needs and preferences.

About the Role

We are currently seeking an experienced and compassionate Support at Home Case Manager to join our dedicated team. In this role, you will be responsible for delivering high-quality, person-centred case management services to older clients receiving care under the Support at Home Program.

Key Responsibilities

• Undertake comprehensive assessments to develop individualised care plans that reflect each client’s goals, capabilities, and preferences
• Coordinate and monitor the delivery of in-home and community-based services
• Conduct regular reviews and adjustments of care plans to ensure they remain effective and relevant
• Build strong, respectful relationships with clients, families, and service providers
• Advocate for clients’ needs and support their independence and overall wellbeing
• Prepare, manage, and monitor individual client budgets in line with program guidelines and client needs
• Maintain accurate and timely documentation and ensure compliance with relevant aged care legislation, policies, and standards
• Use AlayaCare software to manage client records, care plans, and service delivery
• Work collaboratively with a multidisciplinary team to ensure positive outcomes for clients

About You

• Minimum 2 years' experience in case management or care coordination within the aged care, community, or health sector, highly desired
• Strong understanding of the Australian Aged Care system, including the Support at Home and/or Home Care Package programs
• Demonstrated experience in preparing and managing client budgets
• Familiarity with using AlayaCare or similar client management systems
• Excellent communication and interpersonal skills, with a client-centred approach
• Ability to work independently, manage competing priorities, and maintain attention to detail
• Competent in using digital systems and software
• Current driver’s licence and access to a reliable vehicle
• Current National Police Check and other relevant clearances (or willingness to obtain)
• Tertiary qualifications in Social Work, Nursing, Allied Health, Community Services, or a related field (highly regarded)

What We Offer

• Meaningful work that contributes to the wellbeing of older Australians
• A supportive, inclusive, and values-driven team culture
• Ongoing professional development and training opportunities
• Salary Sacrifice/packaging through Smart Salary