Manager, Workforce Planning and Data Analytics

Alwyndor Aged Care; Adelaide; On-site; AUD 14,000 - 17,000; Full time

Benefits offered by this job

Salary sacrifice options

Job summary

Alwyndor in Adelaide is seeking a senior leader to head Workforce Planning and Data Analytics for Residential Services, Support at Home and CHSP. You will forecast demand, lead rostering, and deliver data-driven insights to optimize staffing and costs.

The role focuses on accurate workforce intelligence, system optimisation (AlayaCare, Employment Hero) and collaboration with Finance and operations to sustain quality care and regulatory compliance. Salary sacrifice incentives apply.

Qualifications

• Tertiary qualification in a related discipline or demonstrated equivalent experience.
• Experience leading a workforce planning, rostering, scheduling or analytics team (3+ years).
• Advanced Power BI and Excel skills with data modelling and dashboards.
• Familiarity with rostering systems such as AlayaCare and Employment Hero and knowledge of relevant awards.

Responsibilities

• Lead the rostering team across Residential Services, Support at Home and CHSP to ensure compliant and efficient rosters.
• Develop and implement workforce plans and forecasts aligned with service demand.
• Lead workforce analytics and reporting, including dashboards in Power BI and Excel.
• Monitor labour costs, overtime, vacancies, absenteeism and productivity for improvement opportunities.
• Ensure compliance with regulatory requirements including care minutes and 24/7 RN coverage.
• Oversee rostering systems to drive optimisation and continuous improvement.
• Collaborate with Finance and operational leaders on budget and sustainable staffing.
• Support recruitment planning and retention initiatives.

Skills

Power BI

Excel

Data analytics

Workforce planning

Education

Bachelor's degree in Business/Related field

Tools

AlayaCare

Employment Hero

SQL

Job description

• Leadership opportunity within a growing aged care organisation
• Lead workforce planning, rostering and data analytics across multiple service areas.
• Earn up to $15,899 tax free with salary sacrifice options!

About the Organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on‑site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high‑quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs, and home support packages that support people in Adelaide’s southern metro communities.

About the Opportunity

Reporting to the Executive Manager People and Culture, the Manager, Workforce Planning and Data Analytics will lead workforce planning, rostering, scheduling and workforce analytics across Residential Services, Support at Home and the Commonwealth Home Support Programme (CHSP).

This is a key leadership position responsible for providing accurate workforce intelligence, forecasting and reporting to support operational decision‑making, regulatory compliance and financial sustainability. You will lead the rostering team while partnering closely with operational leaders, People and Culture, Finance and ICT to ensure workforce resources are effectively planned and deployed.

You will play an important role in optimising workforce capacity, improving rostering practices and ensuring workforce decisions are supported by reliable data and meaningful insights.

• Lead and develop the rostering team, ensuring efficient, responsive and compliant rostering across all service areas.
• Develop and implement workforce plans and forecasts aligned with current and future service demands.
• Lead workforce analytics and reporting, including the development of dashboards and reporting through Power BI and Excel.
• Monitor labour costs, overtime, agency usage, vacancies, absenteeism and workforce productivity, identifying opportunities for improvement.
• Ensure workforce planning supports regulatory requirements, including care minutes and 24/7 Registered Nurse coverage.
• Oversee rostering systems, including Employment Hero and AlayaCare, driving system optimisation and continuous improvement.
• Partner with operational leaders and Finance to support workforce deployment, budget management and sustainable staffing models.
• Identify emerging workforce shortages and support recruitment planning, workforce supply and retention initiatives.
• Drive data integrity, reporting automation and continuous improvement across workforce systems and processes.

About You

You are an analytical and commercially minded leader who understands the importance of balancing workforce efficiency, employee experience and quality care. You enjoy turning complex workforce data into practical insights and recommendations that support sound business decisions.

You will bring:

• A tertiary qualification in Business, Data Analytics, Human Resources, Health Management or a related discipline, or equivalent demonstrated experience.
• At least three years' experience leading a workforce planning, rostering, scheduling or workforce analytics team.
• Demonstrated experience in workforce planning, forecasting and labour cost optimisation.
• Advanced Power BI and Excel skills, including data modelling and dashboard development.
• Experience with rostering and scheduling systems, preferably AlayaCare and Employment Hero.
• Working knowledge of relevant industrial awards, including the Aged Care, Nurses and SCHADS Awards.
• Strong analytical, financial and problem‑solving skills.
• Highly developed communication, stakeholder engagement and influencing skills

Experience within aged care, health or disability services will be highly regarded, particularly an understanding of aged care funding and workforce requirements, including AN-ACC, care minutes and 24/7 Registered Nurse coverage.

You must be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

Alwyndor is a family friendly community organisation and understands the importance of work/life balance. We are also an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply.

For any questions about the role, please contact [e-mail]