Support at Home Administrator — Aged Care Coordination

DPV Health; Melbourne; On-site; AUD 60,000 - 70,000; Part time

Job summary

A leading healthcare service provider in Melbourne is seeking a dedicated Support at Home Administration Officer. In this part-time role, you will deliver outstanding customer service and support the smooth operation of the program. Ideal candidates possess strong organizational skills, experience with Aged Care participants, and proficiency in Microsoft Office. The position offers the opportunity to make a meaningful impact in the community and is fixed-term until June 2026.

Qualifications

• Experience with Aged Care participants and service skills across phone, email and in-person.
• High competence in MS Outlook, Word, Excel.

Responsibilities

• Liaise with Support at Home Program stakeholders.
• Prepare participant documentation and info packs.
• Ensure compliance and delivery of supplies.
• Answer phones and direct inquiries.

Skills

Organizational skills

Time management

Customer service

Collaboration

MS Outlook proficiency

MS Word proficiency

MS Excel proficiency

Education

Certificate III or higher in Business Administration

Tools

CRM software

Job description

A leading healthcare service provider in Melbourne is seeking a dedicated Support at Home Administration Officer. In this part-time role, you will deliver outstanding customer service and support the smooth operation of the program. Ideal candidates possess strong organizational skills, experience with Aged Care participants, and proficiency in Microsoft Office. The position offers the opportunity to make a meaningful impact in the community and is fixed-term until June 2026.