Supervisor - Parts & Service

Komatsu Australia; Darwin; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Family leave policy

Income protection

Career development

Health benefits

Travel discounts

Yearly bonus

Referral program

Job summary

Komatsu Australia in Darwin is seeking an experienced service supervisor to lead a team of technicians across the Northern Territory region. You will coordinate, manage and schedule all service work, build strong customer relationships and act as the central point of contact for the service and parts department.

This role offers a generous annual salary with zone allowance, a company vehicle, bonus potential, superannuation and relocation support, plus a supportive, safety‑driven culture and

Qualifications

• Proven leadership and team building skills.
• Trade certification essential.
• Knowledge of earth moving machinery and equipment parts market.
• Customer focused and proactive approach.
• Highly flexible and adaptable to fast-changing needs.
• Safety-focused, adept at analysing risks and implementing solutions.
• Strong computer skills.

Responsibilities

• Lead a great team of technicians and coordinate service work.
• Oversee daily operations of the service and parts department.
• Schedule all service work across the NT and East Kimberley region.
• Build and maintain strong customer relationships as the central point of contact.

Skills

Leadership

Team building

Customer focus

Safety awareness

Computer skills

Adaptability

Education

Trade certification

Job description

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Bring your team leadership, customer support and service experience to this Darwin based opportunity.

Enjoy the Top End lifestyle, while leading a great team of technicians, drawing on your Trade Qualification and experience as you co-ordinate, manage and schedule all service work in an area encompassing the Northern Territory and East Kimberly region.

As the central point of contact for the service and parts department, your ability to build strong customer relationships will be essential as you oversee daily operations.

Annual salary: Generous Base + $12,000 Zone allowance to help with living expenses + Vehicle + Bonus + Super + Relocation package

Roster: 38 hours per week, Monday to Friday with options for a 9-day fortnight

Role Located: Darwin, NT

Komatsu benefits

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Yearly Bonus: Potential to receive a yearly bonus
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

What we are looking for

• Proven leadership and team building skills
• Trade certification essential
• Knowledge of earth moving machinery and equipment parts market
• Customer focused and proactive approach
• Highly flexible and adaptable to fast-changing needs
• Safety-focused, adept at analysing risks and implementing solutions
• Strong computer skills

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.