Darwin-Based Service & Parts Leader — Team Coach & Customer Champion

Komatsu Australia; Darwin; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Family leave policy

Income protection

Career development

Health benefits

Travel discounts

Yearly bonus

Referral program

Job summary

Komatsu Australia in Darwin is seeking an experienced service supervisor to lead a team of technicians across the Northern Territory region. You will coordinate, manage and schedule all service work, build strong customer relationships and act as the central point of contact for the service and parts department.

This role offers a generous annual salary with zone allowance, a company vehicle, bonus potential, superannuation and relocation support, plus a supportive, safety‑driven culture and

Qualifications

• Proven leadership and team building skills.
• Trade certification essential.
• Knowledge of earth moving machinery and equipment parts market.
• Customer focused and proactive approach.
• Highly flexible and adaptable to fast-changing needs.
• Safety-focused, adept at analysing risks and implementing solutions.
• Strong computer skills.

Responsibilities

• Lead a great team of technicians and coordinate service work.
• Oversee daily operations of the service and parts department.
• Schedule all service work across the NT and East Kimberley region.
• Build and maintain strong customer relationships as the central point of contact.

Skills

Leadership

Team building

Customer focus

Safety awareness

Computer skills

Adaptability

Education

Trade certification

Job description

Komatsu Australia in Darwin is seeking an experienced service supervisor to lead a team of technicians across the Northern Territory region. You will coordinate, manage and schedule all service work, build strong customer relationships and act as the central point of contact for the service and parts department.

This role offers a generous annual salary with zone allowance, a company vehicle, bonus potential, superannuation and relocation support, plus a supportive, safety‑driven culture and