Student Success & Retention Advocate

Northern Victoria Institute Of TAFE; Greater Shepparton; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible work arrangements (where oper

Hybrid work options (where feasible)

Inclusive workplace and community

Meaningful work supporting students

Job summary

Northern Victoria Institute Of TAFE in Shepparton is seeking a Student Experience and Retention Officer to support students through welfare assistance, proactive engagement, and advocacy. You will help students navigate challenges, stay engaged, and thrive in their education journey.

Join a collaborative team at NVITAFE, contributing to retention efforts and strengthening connections to studies while upholding confidentiality and professional standards.

Qualifications

• Diploma or equivalent in community welfare or related field.
• Experience providing intervention and welfare support to students at risk of disengagement.
• Experience working with local support services and building referral networks.
• Excellent communication, conflict resolution and negotiation skills.
• High-level organisational skills including accurate record-keeping and reporting.
• Proactive and confidential approach to student wellbeing.

Responsibilities

• Provide proactive welfare support and advocacy to help students navigate challenges.
• Deliver targeted engagement initiatives to improve retention and completion.
• Collaborate with campus services and external partners to strengthen support networks.
• Support students to stay connected to their studies and achieve goals.

Skills

Counselling

Welfare support

Intervention

Communication

Record-keeping

Education

Diploma of Community Welfare or equivalent

Job description

Northern Victoria Institute Of TAFE in Shepparton is seeking a Student Experience and Retention Officer to support students through welfare assistance, proactive engagement, and advocacy. You will help students navigate challenges, stay engaged, and thrive in their education journey.

Join a collaborative team at NVITAFE, contributing to retention efforts and strengthening connections to studies while upholding confidentiality and professional standards.