Support Services - Learner Assistant

Northern Victoria Institute Of TAFE; Wodonga; Hybrid; AUD 57,000 - 61,000; Part time

Benefits offered by this job

Professional development opportunities

Hybrid work options

Flexible casual arrangements

Job summary

Northern Victoria Institute of TAFE (NVITAFE) is seeking a Learner Assistant to support students with diverse learning needs, ensuring inclusive education and engagement across NVITAFE’s regional network. You will build professional relationships, maintain records, and assist with adjustments and assistive technologies to boost student success.

Reporting to the Team Leader Support Services, the role offers a flexible casual arrangement with hybrid options and a commitment to student outcomes

Qualifications

• Experience supporting learners with disability or additional learning needs.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Qualification in Disability, Community Services, Education Support, or related field.
• First Aid including CPR or Mental Health First Aid certification.
• Experience using learning management systems and student administration systems.

Responsibilities

• Support students with disability, medical conditions and additional learning needs to participate fully in their studies.
• Collaborate with teaching staff to implement adjustments and assistive technologies.
• Maintain accurate support records and documentation; contribute to inclusive learning environments.
• Report to Team Leader Support Services and work with students, teachers and internal stakeholders.

Skills

Disability support experience

Relationship building

Communication

Confidentiality

Organisational skills

Teamwork

Independent work

Inclusive education

Education

Disability/Community Services/ Education Support qualification

First Aid including CPR or Mental Health First Aid

Tools

Microsoft 365

Learning management systems

Student administration systems

Job description

Salary: $41.12 - $44.60 per hour plus superannuation (PACCT Level 3.1-3.3, Victorian TAFE PACCT Staff Agreement 2025). Commencing salary will be determined in accordance with the Agreement, based on the successful applicant's skills, qualifications and relevant experience.

Support learners to achieve success through inclusive education

Make a meaningful difference in students' learning journeys

Flexible casual role across a supportive regional TAFE network

About Northern Victoria Institute of TAFE (NVITAFE)

At Northern Victoria Institute of TAFE (NVITAFE), we're building one connected organisation while continuing to deliver high-quality training and skills through the trusted GOTAFE and Wodonga TAFE brands.

NVITAFE operates across 11 campuses in Northern Victoria, and across a further 12 sites nationally to deliver training to the Australian Defence Force.

As one of Victoria's largest regional TAFEs, with more than 1,000 employees and in excess of 14,000 students, we're investing in our people, our capability, and the future of vocational education.

Every day, our people contribute to helping learners gain the skills, confidence and opportunities to transform their lives.

About the role

Support students with diverse learning needs to access education, build confidence and achieve their learning goals.

Support students with disability, medical conditions and additional learning needs to participate fully in their studies. Build positive and professional relationships with students, teachers and support services, maintain accurate support records and documentation, and contribute to inclusive learning environments. Collaborate with teaching staff to implement reasonable adjustments and assistive technologies that enhance student engagement and success. Reporting to the Team Leader Support Services, the role works closely with students, teachers, educational leaders and relevant internal support stakeholders.

We're looking for an enthusiastic and talented Learner Assistant to join our Support Services Team.

If you're a student focused support professional who enjoys helping learners overcome barriers to education and making a real impact, we'd love to hear from you.

This is a fantastic opportunity to join a collaborative team at an exciting time in the evolution of NVITAFE.

About you

You will bring:

• Demonstrated experience supporting people with disability, medical conditions, mental health conditions, or additional learning needs.
• Ability to build positive relationships with students, teachers and support staff.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Sound organisational skills with the ability to manage competing priorities and meet deadlines.
• Demonstrated high level computer literacy, including Microsoft 365 applications.
• Ability to work independently and collaboratively within a team environment.
• Commitment to inclusive education, equity and student success.
• Qualification in Disability, Community Services, Education Support, Individual Support, Youth Work, Education, or a related field.
• Experience supporting learners in an educational, training or community services environment.
• Knowledge of assistive technologies and reasonable adjustments.
• Training in disability support, neurodiversity, mental health, trauma informed practice or inclusive education.
• First Aid including CPR and/or Mental Health First Aid certification.
• Experience using learning management systems and student administration systems.

We recognise that applicants may not meet every criterion listed in a Position Description. If you believe you have the capability to succeed in the role and can demonstrate relevant skills, experience or potential, we encourage you to apply.

What you'll need

Successful applicants will be required to provide:

• A current National Coordinated Criminal History Check.
• A current Victorian Employee Working with Children Check
• A current driver's licence.
• Evidence of qualifications.
• Evidence of any mandatory certifications relevant to the position.

Working at NVITAFE means being part of an organisation committed to making a positive difference in our communities.

We offer:

• a supportive and collaborative workplace culture
• professional learning and development opportunities
• meaningful work that supports students, industry and our communities
• the opportunity to help shape the future of one of Victoria's largest regional TAFEs.

We support flexible work arrangements and, where operationally appropriate, may offer options such as flexible start and finish times, hybrid work, part-time arrangements, job sharing or other flexible work options.

NVITAFE is committed to creating an inclusive workplace that reflects the diversity of the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, women, LGBTQIA+ people, Veterans, and people of all ages, genders and identities.

Child Safety Commitment

Central to our values, NVITAFE prioritises the safety and wellbeing of young people, with Child Safety Officers on-site and Child Safety Policies. All staffmustcomplete Child Safe Training and obtain a Working with Children Check and a Nationally Coordinated Criminal History Check.

We are committed to providing an inclusive and accessible recruitment process. If you require adjustments at any stage of the recruitment process, please contact ***********@nvitafe.edu.au and we will work with you to provide appropriate support.

Applications close: 11.59pm Sunday 22nd of November 2026 to commence employment late January 2027.

Interviews may be conducted prior to application closing date and the position may be filled if a successful candidate is identified.