Student Success Outreach Lead (Hybrid)

Queensland University of Technology; Brisbane; Hybrid; AUD 123,000 - 134,000; Full time

Benefits offered by this job

Hybrid work arrangement

17% superannuation

Parental leave

Fitness Passport

Salary packaging

Professional development

Job summary

Queensland University of Technology is seeking a Student Success Outreach Coordinator to join the Learning and Teaching Unit, Education Portfolio, Academic Division. The role coordinates the Student Success Outreach Hub and develops support for the Student Success Partners, delivering proactive and programmatic assistance for students at risk of disengagement.

Based at Kelvin Grove with a hybrid working option, the position reports to the Senior Student Success Educator and contributes to equity

Qualifications

• Education and/or training equivalent to completion of an undergraduate qualification with subsequent relevant experience.
• Demonstrated expertise in implementing strategies and programs that promote student success, engagement and/or retention.
• Demonstrated ability to supervise and develop a diverse team.
• Demonstrated capacity to coordinate operational delivery, including resource allocation, budget management, forecasting, performance monitoring, reporting, and continuous improvement to ensure targets and organisational objectives are achieved.
• Proven effectiveness as a team member with the ability to be flexible and agile in relation to institutional changes, and responding to the shifting needs of the student population.
• Highly effective written, verbal and digital communication skills, including facilitation and presentation expertise and the ability to create high quality and engaging digital learning support resources.
• Demonstrated commitment to equity, diversity and Indigenous Australian engagement.

Responsibilities

• Coordinate the operations of the Student Success Outreach Hub and support Student Success Partners.
• Provide professional development for the Student Success Partners (Retention).
• Coordinate proactive, programmatic and multi-modal support for students at risk of disengaging from study.
• Collaborate within LTU and across faculties to delivery learner-centric and future-focused educational experiences.

Education

Undergraduate qualification

Experience in higher education

Job description

Queensland University of Technology is seeking a Student Success Outreach Coordinator to join the Learning and Teaching Unit, Education Portfolio, Academic Division. The role coordinates the Student Success Outreach Hub and develops support for the Student Success Partners, delivering proactive and programmatic assistance for students at risk of disengagement.

Based at Kelvin Grove with a hybrid working option, the position reports to the Senior Student Success Educator and contributes to equity