Student Success Coordinator

Southwest TAFE; Warrnambool; On-site; AUD 87,000 - 107,000; Full time

Benefits offered by this job

Day care priority

Health & wellbeing club

Employee recognition program

Learning and development opportunities

Employee Assistance Program

Job summary

South West TAFE is seeking a Student Success Coordinator at the Warrnambool Campus. The role provides operational leadership for the Student Success Program, coordinating delivery, quality, reporting and continuous improvement of early intervention activity to boost retention, completion and wellbeing.

Working with substantial independence, you will interpret risk information, set priorities, supervise three Retention Officers and make decisions about intervention and resource deployment to

Qualifications

• Must have qualifications in student support, careers, education, case management or related field with substantial experience.
• Victorian Working with Children Check and National Police Records Check required.
• Current Victorian Driver License required.
• Equivalent combination of experience and education acceptable.

Responsibilities

• Coordinate delivery, quality, reporting and improvement of early intervention activity.
• Interpret student risk information and set priorities for interventions.
• Supervise three Retention Officers and allocate resources.
• Make judgement-based decisions about intervention, referral and escalation.
• Focus on students at risk of disengagement during early training stages.

Skills

Team leadership

Policy interpretation

Risk assessment

Reporting

Communication

Education

Relevant qualifications in student support or related field

Job description

• Full-time 38 hours per week, fixed-term contract till April 2030.
• Warrnambool Campus
• $97,157 per annum, plus superannuation

The Student Success Coordinator provides operational leadership for SWTAFE’s Student Success Program, funded through the Wrap Around Services Program under the National Skills Agreement Improved Completions initiative. The role coordinates team delivery, quality, reporting and continuous improvement of early intervention activity that strengthens retention, completion, belonging and wellbeing outcomes.

Working with substantial independence, the coordinator interprets student risk information, sets priorities, supervises three Retention Officers and makes judgement-based decisions about intervention, referral, escalation and resource deployment, with particular focus on students most at risk of disengaging during the early stages of training.

The must haves

Mandatory requirements

• Relevant qualifications in student support, careers, education, case management, social sciences or a related field, together with substantial relevant experience; or an equivalent combination of relevant experience, education.
• Employee Victorian Working with Children Check
• Satisfactory National Police Records Check
• Current Victorian Driver License

Highly desirable requirements

• Certificate IV - Training and Assessment or similar teaching qualification
• Previous experience working in an educational or training environment
• Experience leading or coordinating a small team, project or service response in a student support, education, community services or related environment.

About us

SWTAFE is the leading vocational education provider in South West Victoria.

We offer a diverse range of courses across various industry sectors, spanning from healthcare and business, to trades, technology, arts and agriculture and more.

We are committed to ensuring our graduates are well-prepared to navigate the challenges of the dynamic job market of today, and are equipped with the skills build a successful future career.

As a place to work, we strive for a supportive, diverse workplace culture that encourages personal and professional growth, and in 2023 SWTAFE was ranked #1 in the Victorian TAFE sector for staff satisfaction.

What we can offer you

• Priority applications to a Warrnambool council-run day care facility
• Fun social club with health and wellbeing activities
• Employee recognition program
• Continuous opportunities for tailored learning and development
• Accessible Employee Assistance Program including an easy to navigate app

Any Questions? Please contact:

Jan Mackenzie, Manager – Student Engagement and Support

0400 036 ***

*************@swtafe.edu.au

A full position description is available from the Careers at SWTAFE webpage.

Applications close: Sunday, 11 October 2026

Successful applicants will require a Working with Children Check and a National Police Record Check.

South West TAFE is a child safe and equal opportunity employer; fostering a fair, safe and inclusive environment and embraces all forms of diversity.

We strongly encourage applications from people with a variety of attributes, including but not limited to:

• A person with a disability
• Aboriginal and/or Torres Strait Islander
• Culturally and linguistically diverse
• LGBTIQA+