Student Success Coordinator

South West Institute of TAFE; Warrnambool; On-site; AUD 95,000 - 99,000; Full time

Benefits offered by this job

Priority applications to a Warrnambool

Health and wellbeing activities

Employee recognition program

Continuous learning and development

Job summary

South West Institute of TAFE in Warrnambool, VIC, is hiring a Student Success Coordinator to provide operational leadership for the Student Success Program. The role focuses on early intervention, retention, and wellbeing outcomes, with responsibility for delivering coordinated services and reporting across the campus.

You will interpret student risk information, set priorities, supervise three Retention Officers, and make judgement-based decisions about interventions, referrals, escalation and

Qualifications

• Must have relevant qualifications in student support, careers, education, case management, social sciences or related field, with substantial experience.
• Employee Victorian Working with Children Check.
• Satisfactory National Police Records Check.
• Current Victorian Driver License.

Responsibilities

• Provide operational leadership for SWTAFE’s Student Success Program and coordinate delivery, quality, reporting and continuous improvement of early intervention activity.
• Interpret student risk information, set priorities, and supervise three Retention Officers; make judgement-based decisions about intervention, referral, escalation and resource deployment.
• Focus on students most at risk of disengaging during the early stages of training.

Skills

Team leadership

Coordination

Student support

Reporting

Education

Qualifications in student support or related field

Job description

South West Institute of TAFE – Warrnambool VIC

4d ago , from South West Institute of TAFE

• Full-time 38 hours per week, fixed-term contract till April 2030.
• Warrnambool Campus

• Full-time 38 hours per week, fixed-term contract till April 2030.
• Warrnambool Campus
• $97,157 per annum, plus superannuation

The Student Success Coordinator provides operational leadership for SWTAFE’s Student Success Program, funded through the Wrap Around Services Program under the National Skills Agreement Improved Completions initiative. The role coordinates team delivery, quality, reporting and continuous improvement of early intervention activity that strengthens retention, completion, belonging and wellbeing outcomes.

Working with substantial independence, the coordinator interprets student risk information, sets priorities, supervises three Retention Officers and makes judgement-based decisions about intervention, referral, escalation and resource deployment, with particular focus on students most at risk of disengaging during the early stages of training.

The must haves

Mandatory requirements

• Relevant qualifications in student support, careers, education, case management, social sciences or a related field, together with substantial relevant experience; or an equivalent combination of relevant experience, education.
• Employee Victorian Working with Children Check
• Satisfactory National Police Records Check
• Current Victorian Driver License

Highly desirable requirements

• Certificate IV - Training and Assessment or similar teaching qualification
• Previous experience working in an educational or training environment
• Experience leading or coordinating a small team, project or service response in a student support, education, community services or related environment.

About us

SWTAFE is the leading vocational education provider in South West Victoria.

We offer a diverse range of courses across various industry sectors, spanning from healthcare and business, to trades, technology, arts and agriculture and more.

We are committed to ensuring our graduates are well-prepared to navigate the challenges of the dynamic job market of today, and are equipped with the skills build a successful future career.

As a place to work, we strive for a supportive, diverse workplace culture that encourages personal and professional growth, and in 2023 SWTAFE was ranked #1 in the Victorian TAFE sector for staff satisfaction.

What we can offer you

• Priority applications to a Warrnambool council-run day care facility
• Fun social club with health and wellbeing activities
• Employee recognition program
• Continuous opportunities for tailored learning and development
• Accessible Employee Assistance Program including an easy to navigate app

Any Questions?Please contact:

Jan Mackenzie, Manager – Student Engagement and Support

0400 036 ***

*************@swtafe.edu.au

A full position description is available from the Careers at SWTAFE webpage.

Applications close: Sunday, 11 October 2026

Successful applicants will require a Working with Children Check and a National Police Record Check.

South West TAFE is a child safe and equal opportunity employer; fostering a fair, safe and inclusive environment and embraces all forms of diversity.

We strongly encourage applications from people with a variety of attributes, including but not limited to:

• A person with a disability
• Aboriginal and/or Torres Strait Islander
• Culturally and linguistically diverse
• LGBTIQA+