Apprentice Experience & Retention Officer

Northern Victoria Institute Of TAFE; City of Greater Shepparton; On-site; AUD 82,000 - 87,000; Part time

Benefits offered by this job

Supportive culture

Professional development opportunities

Flexible work options

Job summary

NVITAFE in Shepparton VIC invites applications for the Apprentice Experience & Retention Officer. This fixed-term, part-time role supports apprentices with welfare, wellbeing and training access, collaborating across campuses and with industry partners to remove barriers to success.

You will deliver mental health training, build awareness and resilience, and help staff and apprentices use systems to monitor progress and outcomes. NVITAFE offers a supportive culture and flexible work options.

Qualifications

• A Degree in Social Work or similar qualification with relevant experience in an RTO/TAFE.
• Experience in delivering Mental Health training.
• Ability to develop standardised operations to ensure consistent apprentice management.
• Welfare or wellbeing experience to support at-risk students.
• Administration and reporting skills to monitor training plans and CB completions.
• Strong communication, negotiation and relationship-building abilities.

Responsibilities

• Monitor apprentice progress and provide timely welfare support.
• Deliver mental health training and related initiatives.
• Collaborate with staff and industry partners to remove barriers to learning.
• Maintain accurate records and generate reports using MS Office.

Skills

Mental health training delivery

Welfare and wellbeing

Communication and negotiation

Relationship building

Administration & reporting

Microsoft Office proficiency

Education

Degree in Social Work or similar qualification

Tools

Microsoft Office

Job description

Northern Victoria Institute Of TAFE – Shepparton VIC

$82,109 - $86,821 a year

Contract, Apprenticeship, Casual/Temporary

Location: Any Campus

Support apprentice retention through wellbeing training, mentoring and resilience-building in a part-time fixed-term role.

• Support apprentices to stay engaged in their learning
• Deliver engaging mental health and wellbeing training
• Provide practical guidance to strengthen confidence and resilience

About Northern Victoria Institute of TAFE (NVITAFE)

At Northern Victoria Institute of TAFE (NVITAFE), we're building one connected organisation while continuing to deliver high-quality training and skills through the trusted GOTAFE and Wodonga TAFE brands.

NVITAFE operates across 11 campuses in Northern Victoria, and across a further 12 sites nationally to deliver training to the Australian Defence Force.

As one of Victoria's largest regional TAFEs, with more than 1,000 employees and in excess of 14,000 students, we're investing in our people, our capability, and the future of vocational education.

Every day, our people contribute to helping learners gain the skills, confidence and opportunities to transform their lives.

About the role

The Apprentice Experience & Retention Officer will collaborate across the organisation and with industry partners to monitor and support apprentice progress, ensuring they receive timely assistance with welfare, wellbeing, workplace, training and other personal issues that may be a barrier to their success. The role will also be responsible for delivering mental health training and support initiatives, helping apprentices and relevant staff build greater awareness, confidence and capability in recognising and responding to mental health and wellbeing needs.

About you

You will bring:

• A Degree in Social Work or similar qualification, with relevant experience in an RTO or TAFE environment, or a combination of lesser qualifications and recent experience within a similar role.
• Experience in delivering Mental Health training.
• Ability to develop standardised operations to ensure that apprentices are managed and supported respectfully and consistently.
• Welfare and/or wellbeing experience to support students at risk of disengaging from their studies.
• Administration/business skills to monitor outcomes of training plans, and develop systems to support Apprentices with the Competency Based Completions verification process.
• Strong communication and negotiation skills, with a high level of verbal, written, and presentation abilities.
• Proven ability to build relationships with apprentices, staff, and external partners to create a supportive and effective learning environment.
• Experience working with Microsoft Office and other systems to maintain accurate records and generate reports.
• A flexible and creative approach to aligning support activities with operational needs.
  

We recognise that applicants may not meet every criterion listed in a Position Description. If you believe you have the capability to succeed in the role and can demonstrate relevant skills, experience or potential, we encourage you to apply.

What you'll need

Successful applicants will be required to provide:

• a current National Police Check (issued within three months of commencement)
• a current Employee Working with Children Check (or evidence of application)
• a current driver's licence

Working at NVITAFE means being part of an organisation committed to making a positive difference in our communities.

We offer:

• a supportive and collaborative workplace culture
• professional learning and development opportunities
• meaningful work that supports students, industry and our communities
• the opportunity to help shape the future of one of Victoria's largest regional TAFEs.

We support flexible work arrangements and, where operationally appropriate, may offer options such as flexible start and finish times, hybrid work, part-time arrangements, job sharing or other flexible work options.

NVITAFE is committed to creating an inclusive workplace that reflects the diversity of the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, women, LGBTQIA+ people, Veterans, and people of all ages, genders and identities.

Child Safety Commitment

Central to our values, NVITAFE prioritises the safety and wellbeing of young people, with Child Safety Officers on-site and Child Safety Policies. All staffmustcomplete Child Safe Training and obtain a Working with Children Check and a Nationally Coordinated Criminal History Check.

For enquiries about the role, please contact ***********@gotafe.vic.edu.au.

We are committed to providing an inclusive and accessible recruitment process. If you require adjustments at any stage of the recruitment process, please contact ***********@nvitafe.edu.au and we will work with you to provide appropriate support.

Applications close:27 September 2026 (applications will be reviewed as received)