Student Services Assistant – University Support

UWA; Western Australia; Hybrid; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Flexible working options

Parental leave

Up to 17% employer paid superannuation

Salary packaging

Incremental progression

Discount on UWA courses

Discounted health insurance

Employee Assistance Program

Job summary

The University of Western Australia is seeking a proactive Student Assistant to deliver student-focused advice across administration and information services. You will maintain records, prepare documentation, and support processes essential to student success.

Collaborating with academic and professional staff, you will help drive continuous improvement and ensure high-quality service delivery within a dynamic university environment.

Qualifications

• Experience in administration, customer service, student services or similar service-focused work.
• Strong written and verbal communication for diverse enquiries.
• Well-developed organisational skills to prioritise tasks and meet deadlines.

Responsibilities

• Deliver responsive, student-focused advice across student administration and information services.
• Maintain student records, prepare documentation and reports, support administrative processes.
• Collaborate with academic and professional staff to improve service quality.

Skills

Administration

Customer service

Student services

Communication

Office software

Record management

Tools

Microsoft Office

Database systems

Job description

The University of Western Australia is seeking a proactive Student Assistant to deliver student-focused advice across administration and information services. You will maintain records, prepare documentation, and support processes essential to student success.

Collaborating with academic and professional staff, you will help drive continuous improvement and ensure high-quality service delivery within a dynamic university environment.