Student Incident Response Lead

Times Higher Education

Sydney

Vor Ort

AUD 152.000 - 160.000

Vollzeit

Vor 3 Tagen

Sei unter den ersten Bewerbenden

Erhalte eine Antwort von diesem Arbeitgeber

Dein Lebenslauf und dein Anschreiben, genau auf das zugeschnitten, was gesucht wird.

Schaffe es an den ATS-Filtern vorbei

Zusammenfassung

The University of Sydney is seeking an Incident Manager to lead the response to critical incidents affecting students, ensuring timely and effective support to safeguard academic and personal wellbeing. You will collaborate with the Critical Incident Liaison Officers and Specialist Care and Wellbeing team to coordinate service delivery.

This fixed-term, full-time role is based on-site in Sydney, with after-hours on-call obligations to support emergencies and high-risk situations.

Qualifikationen

Tertiary qualification in a relevant field and extensive experience in safety or support roles.
Experience managing serious/high-risk incidents involving students.
Familiarity with regulatory reporting requirements and after-hours incident management.

Aufgaben

Lead the response to critical incidents, ensuring timely support that enhances students' academic and personal success.
Act as central contact for Specialist Care and Wellbeing Service's critical incident response.
Engage with internal and external stakeholders to proactively manage incidents and provide crisis support.
Contribute to wellbeing awareness initiatives, campaigns, training, and early intervention strategies.
Oversee risk identification and mitigation, ensuring adherence to SOPs and university strategies.
Maintain data collection and reporting on incidents for risk assessment and compliance.