Student Enrolment & Services Officer

Holmesglen; Melbourne; On-site; AUD 60,416 - 65,237; Full time

Benefits offered by this job

Employee Assistance Program

Professional development opportunities

Paid parental leave

Flexible work arrangements

Job summary

A leading educational institution in Melbourne is seeking a Customer Service Officer to deliver exceptional customer service, finalize student enrollments, and maintain student records. The ideal candidate will have strong administrative experience, particularly in educational environments, and excellent communication skills. The position offers a full-time fixed-term contract until June 2026 with a competitive salary range of $60,416 - $65,237 annually, plus superannuation.

Qualifications

• Strong experience in office and enrolment administration.
• Advanced customer service and communication skills.
• High-level technical competence in Microsoft Office.

Responsibilities

• Finalising student enrolments and assessing eligibility for funding.
• Providing excellent customer service.
• Maintaining student records and relevant correspondence.

Skills

Customer service

Administrative support

Communication

Problem-solving

Time management

Education

Diploma in business or administration

Tools

Microsoft Office

Student Management Systems

Job description

A leading educational institution in Melbourne is seeking a Customer Service Officer to deliver exceptional customer service, finalize student enrollments, and maintain student records. The ideal candidate will have strong administrative experience, particularly in educational environments, and excellent communication skills. The position offers a full-time fixed-term contract until June 2026 with a competitive salary range of $60,416 - $65,237 annually, plus superannuation.