Student Adviser - Part-Time, Hybrid (Melbourne)

Deakin University; Melbourne; Hybrid; AUD 34,000 - 44,000; Part time

Job summary

Deakin University is seeking a Student Adviser to join the Student Central - Contact Centre in Melbourne. The role is 0.5 FTE, part-time, with hybrid work arrangements at the Melbourne Burwood Campus.

You will provide high-quality advice and administrative support, analyse information, and coordinate competing priorities to deliver responsive service while supporting continuous improvement initiatives.

Qualifications

• Relevant qualification and/or equivalent education or experience.
• Experience delivering advice, administrative support, or client-focused services.
• Strong communication and ability to manage multiple priorities.

Responsibilities

• Provide high-quality advice and support to stakeholders in a timely manner.
• Assess information, exercise judgement and present clear recommendations.
• Plan, prioritise and manage competing workloads to achieve outcomes.
• Engage with internal and external stakeholders and build collaborative relationships.
• Contribute to continuous improvement of processes and practices.

Skills

Advice delivery

Analytical skills

Organisational skills

Stakeholder engagement

Process improvement

Education

Relevant qualification

Job description

Deakin University is seeking a Student Adviser to join the Student Central - Contact Centre in Melbourne. The role is 0.5 FTE, part-time, with hybrid work arrangements at the Melbourne Burwood Campus.

You will provide high-quality advice and administrative support, analyse information, and coordinate competing priorities to deliver responsive service while supporting continuous improvement initiatives.