Hybrid Sales Admin & Enrolment Support Advisor

Online Education Services Pty Ltd; Cremorne; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Office in Cremorne

Professional development

Job summary

Online Education Services Pty Ltd in Victoria is seeking a Sales Admin & Support Advisor to provide essential administrative and operational support to our Higher Education and VET Sales teams. You will assess student documentation, support enrolment processing, and respond to enquiries to ensure a seamless journey from application to commencement.

This six-month fixed-term contract features a hybrid working arrangement: three days at the Cremorne office and the rest from home.

Qualifications

• Previous administration, customer service, or sales support experience.
• Excellent written and verbal communication; detail-oriented.
• Proficient with Microsoft Office and CRM systems.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Review and assess student enrolment documentation against course entry requirements.
• Support enrolment processing and student enquiries with Sales Consultants.
• Ensure all enrolments meet quality and compliance standards.
• Provide timely responses to student and stakeholder requests within SLAs.
• Support onboarding activities and retention initiatives.
• Contribute to process improvements.
• Assist with inbound enquiries and broader sales team support.
• Collaborate with academic and operational teams to achieve positive outcomes.

Skills

Administration

Customer service

Sales support

Attention to detail

Communication skills

Independence

Tools

CRM systems

Microsoft Office

Job description

Online Education Services Pty Ltd in Victoria is seeking a Sales Admin & Support Advisor to provide essential administrative and operational support to our Higher Education and VET Sales teams. You will assess student documentation, support enrolment processing, and respond to enquiries to ensure a seamless journey from application to commencement.

This six-month fixed-term contract features a hybrid working arrangement: three days at the Cremorne office and the rest from home.