Casual Student Support Officer — Enrolments & Advice

Monash University; Melbourne; On-site; AUD 55,000 - 66,000; Part time

Job summary

Monash University is seeking a casual Student Support Officer in Melbourne to deliver administrative services across the student lifecycle. You will handle enquiries, course advice, enrolments and progression, ensuring smooth student experiences.

You will work with colleagues to provide timely advice, maintain confidentiality, and support continuous improvement in service delivery while aligning with university policies.

Qualifications

• Customer-focused and organised professional with strong administrative skills.
• Ability to provide accurate, timely and high-quality service.

Responsibilities

• Deliver high-quality administrative services and support throughout the student lifecycle.
• Assist students with enquiries, course advice, enrolments, course progression, completions, transfers and academic progress.

Skills

Customer-focused

Administrative skills

Job description

Monash University is seeking a casual Student Support Officer in Melbourne to deliver administrative services across the student lifecycle. You will handle enquiries, course advice, enrolments and progression, ensuring smooth student experiences.

You will work with colleagues to provide timely advice, maintain confidentiality, and support continuous improvement in service delivery while aligning with university policies.