Senior International Student Success & Support Advisor

Deakin University; Melbourne; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

Deakin University is seeking a Senior International Student Support Officer at the Melbourne Burwood campus with hybrid work arrangements. This fixed-term, full-time role supports international students, ensuring welfare, safety and academic progress in line with ESOS and national standards.

The role focuses on guidance, planning and delivery of services to enhance the international student lifecycle and orientation initiatives.

Qualifications

• Degree with subsequent relevant experience; or extensive experience and specialist knowledge; or equivalent combination of experience and/or education/training.
• Experience providing professional advice and delivering outcomes.
• Ability to manage competing priorities.
• Strong analytical and problem-solving capability.
• Knowledge of ESOS Act 2018 and related governance requirements.

Responsibilities

• Plan and prioritise work and critical activities, recognising barriers and identifying effective ways to address them.
• Analyse information from a range of sources and distil key issues to support decision-making.
• Build productive stakeholder relationships and communicate with confidence and clarity.
• Contribute to the planning, implementation and evaluation of services and programs to enhance the international student experience.
• Contribute to pre-departure orientation sessions and assist in delivering integrated orientation and engagement initiatives.

Skills

Professional advice

Analytical thinking

Prioritisation

Policy knowledge

Education

Degree or equivalent experience

Job description

Deakin University is seeking a Senior International Student Support Officer at the Melbourne Burwood campus with hybrid work arrangements. This fixed-term, full-time role supports international students, ensuring welfare, safety and academic progress in line with ESOS and national standards.

The role focuses on guidance, planning and delivery of services to enhance the international student lifecycle and orientation initiatives.