Strategic Venue & Events Manager

Encore APAC; Pokolbin; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Great Place To Work certification

Diversity, equity & inclusion programs

Wellness initiatives

Job summary

Encore APAC is seeking a Venue Manager in Australia to lead the onsite team, foster strong venue relationships, and oversee cost management and profitability of Encore activities at the venue. You will coordinate with venue staff and our onsite team to ensure professional service, timely delivery, and high-quality AV support for events.

You will bring prior events/sales experience, AV knowledge, and a proven ability to manage rosters and budgets, along with a passion for delivering exceptional

Qualifications

• Prior experience in the events/sales environment.
• Relevant experience in AV.
• Excellent planning, organisational, time management & account management skills.
• Strong sales and business acumen, track record in managing a high performing sales team within a third party venue.
• Ability to foster meaningful business relationships.
• Prior experience in rostering and cost management.
• Qualification in Hospitality or Events is highly regarded.

Responsibilities

• Ensure the efficient and safe running of event staging services within the venues.
• Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events.
• Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget.
• Maintain and disseminate crew rosters and schedules.
• Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner.
• Identify opportunities to increase the profitable revenue in applicable venue.
• Seek out opportunities for operational improvements.
• Provide coaching and mentoring to develop and optimise individual and team capability.

Skills

Events and sales experience

AV experience

Planning and organizational skills

Time management

Account management

Sales leadership in venue

Relationship building

Roster management

Cost management

Education

Hospitality or Events qualification

Job description

Encore APAC is seeking a Venue Manager in Australia to lead the onsite team, foster strong venue relationships, and oversee cost management and profitability of Encore activities at the venue. You will coordinate with venue staff and our onsite team to ensure professional service, timely delivery, and high-quality AV support for events.

You will bring prior events/sales experience, AV knowledge, and a proven ability to manage rosters and budgets, along with a passion for delivering exceptional