Strategic Program Manager — Enterprise Delivery

CFS; Sydney; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Employer Super

Discounts on banking products

24/7 confidential support

Birthday leave

Life Leave - 3 days per annum

Exclusive discounts on retail, travel

Job summary

At CFS in Sydney, an experienced Program Manager will lead a Retirement Program across product development, digital engagement and retention initiatives. You will report to the Director of Delivery and oversee a multi-disciplinary team, driving governance, budgeting and executive-level stakeholder alignment.

The role requires proven program management in wealth management or financial services, with strong capabilities in both Waterfall and Agile methods.

Qualifications

• Sound knowledge in both Waterfall and Agile delivery approaches.
• Experience in delivering projects that involve product development and vendor selection and onboarding.
• Expert in Business Project/Program Management end-to-end (not just IT delivery).
• Exposure to working in large and complex environments, including IT business dependencies.
• Proven track record managing programs of work and experiences in dealing with a diverse range of stakeholders up to executive levels.
• Experience in the Wealth Management is ideal, otherwise Financial Services industry experience is mandatory.

Responsibilities

• Prioritisation and management of program of initiatives to ensure smoothed across the year, fully resourced and delivered within agreed timelines and budget.
• Ownership and management of program level reporting forum (PSG and EDF).
• Documentation of program materials (financials, status, risks, issues and change control requests) for Program Steering Group.
• First point of escalation for project managers and/or solution delivery managers.
• Working with project managers and/or solution delivery managers to ensure appropriate project governance is established for initiatives and conduct regular review of project status, financials, risks and issues with project managers, assisting where needed to resolve or escape issues.
• Manage change control process for program (funding requests, change requests etc) to ensure program remains within agreed business plan (scope, timings, budget).
• Quarterly and yearly planning for program.
• Initial Discovery of new initiatives kicking off within program.

Skills

Waterfall delivery

Agile delivery

Program management

Stakeholder management

Wealth management domain

Vendor onboarding

Job description

At CFS in Sydney, an experienced Program Manager will lead a Retirement Program across product development, digital engagement and retention initiatives. You will report to the Director of Delivery and oversee a multi-disciplinary team, driving governance, budgeting and executive-level stakeholder alignment.

The role requires proven program management in wealth management or financial services, with strong capabilities in both Waterfall and Agile methods.