Program Manager

CFS; Sydney; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Employer Super

Discounts on banking products

24/7 confidential support

Birthday leave

Life Leave - 3 days per annum

Exclusive discounts on retail, travel

Job summary

At CFS in Sydney, an experienced Program Manager will lead a Retirement Program across product development, digital engagement and retention initiatives. You will report to the Director of Delivery and oversee a multi-disciplinary team, driving governance, budgeting and executive-level stakeholder alignment.

The role requires proven program management in wealth management or financial services, with strong capabilities in both Waterfall and Agile methods.

Qualifications

• Sound knowledge in both Waterfall and Agile delivery approaches.
• Experience in delivering projects that involve product development and vendor selection and onboarding.
• Expert in Business Project/Program Management end-to-end (not just IT delivery).
• Exposure to working in large and complex environments, including IT business dependencies.
• Proven track record managing programs of work and experiences in dealing with a diverse range of stakeholders up to executive levels.
• Experience in the Wealth Management is ideal, otherwise Financial Services industry experience is mandatory.

Responsibilities

• Prioritisation and management of program of initiatives to ensure smoothed across the year, fully resourced and delivered within agreed timelines and budget.
• Ownership and management of program level reporting forum (PSG and EDF).
• Documentation of program materials (financials, status, risks, issues and change control requests) for Program Steering Group.
• First point of escalation for project managers and/or solution delivery managers.
• Working with project managers and/or solution delivery managers to ensure appropriate project governance is established for initiatives and conduct regular review of project status, financials, risks and issues with project managers, assisting where needed to resolve or escape issues.
• Manage change control process for program (funding requests, change requests etc) to ensure program remains within agreed business plan (scope, timings, budget).
• Quarterly and yearly planning for program.
• Initial Discovery of new initiatives kicking off within program.

Skills

Waterfall delivery

Agile delivery

Program management

Stakeholder management

Wealth management domain

Vendor onboarding

Job description

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

Enterprise Delivery team is part of CFS’s Transformation, Technology and Operations business unit which is accountable for project delivery across the organisation. The Program Manager of the Retirement Program, reports to the Director of Delivery. The role leads a program of work which includes several product development, digital engagement and retention initiatives.

Your Responsibilities

• Prioritisation and management of program of initiatives to ensure smoothed across the year, fully resourced and delivered within agreed timelines and budget.

• Ownership and management of program level reporting forum (PSG and EDF).

• Documentation of program materials (financials, status, risks, issues and change control requests) for Program Steering Group.

• First point of escalation for project managers and/or solution delivery managers.

• Working with project managers and/or solution delivery managers to ensure appropriate project governance is established for initiatives and conduct regular review of project status, financials, risks and issues with project managers, assisting where needed to resolve or escape issues.

• Manage change control process for program (funding requests, change requests etc) to ensure program remains within agreed business plan (scope, timings, budget).

• Quarterly and yearly planning for program.

• Initial Discovery of new initiatives kicking off within program.

Your Capability and Experience

• Sound knowledge in both Waterfall and Agile delivery approaches

• Experience in delivering projects that involve product development and vendor selection and onboarding.

• Expert in Business Project/Program Management end-to-end (not just IT delivery)

• Exposure to working in large and complex environments, including IT business dependencies

• Proven track record managing programs of work and experiences in dealing with a diverse range of stakeholders up to executive levels

• Experience in the Wealth Management is ideal, otherwise Financial Services industry experience is mandatory

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions

• Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution

• Access to 24/7 confidential support covering safety, medical and mental health services

• Additional leave day to celebrate your birthday

• Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event

• Exclusive discounts on retail, travel and entertainment

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role can be based on Gadigal Land (Sydney).