Strategic Performance & Insights Analyst

Great Southern Bank; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Great Southern Bank is seeking a Performance & Insights Analyst to support operational excellence through data-driven reporting, workforce planning and incentive program management. You’ll transform data into insights that influence decisions and improve customer outcomes across Operations.

You’ll collaborate with stakeholders to develop dashboards, support target setting and governance, and drive continuous improvement in reporting accuracy and efficiency.

Qualifications

• Demonstrated experience in a Performance Analyst, Business Analyst, or similar analytical role.
• Advanced Excel skills with large datasets, complex formulas and macros.
• Experience using Databricks, Power BI, Tableau, SQL or similar tools to develop reporting, dashboards and insights.

Responsibilities

• Producing performance dashboards, management reporting and business insights that support decision-making.
• Building productivity dashboards to support workforce planning, capacity forecasting and analysis.
• Delivering target setting, scorecard reporting and performance analysis for incentive programs with governance.
• Identifying trends, risks and opportunities and presenting actionable recommendations.
• Acting as a subject matter expert for performance reporting with cross-team collaboration.

Skills

Advanced Excel

Databricks

Power BI

Tableau

SQL

Stakeholder management

Analytical thinking

Communication

Problem solving

Prioritisation

Education

Tertiary qualifications in Business/Finance/IT/Mathematics/Statistics or related discipline

Tools

Databricks

Power BI

Tableau

SQL

Job description

Great Southern Bank is seeking a Performance & Insights Analyst to support operational excellence through data-driven reporting, workforce planning and incentive program management. You’ll transform data into insights that influence decisions and improve customer outcomes across Operations.

You’ll collaborate with stakeholders to develop dashboards, support target setting and governance, and drive continuous improvement in reporting accuracy and efficiency.