Strategic Neuroscience SMA Account Manager

Novartis, Australia & New Zealand; New South Wales; On-site; AUD 110,000 - 160,000; Full time

Job summary

Novartis Australia & New Zealand is seeking an Account Manager to support our Neuroscience portfolio, focusing on spinal muscular atrophy. The role involves engaging specialist healthcare professionals, managing key neuromuscular accounts, and driving compliant, insight-led demand generation across face-to-face and digital channels.

You will collaborate with Value & Access, Medical, Marketing and cross-functional teams to map patient journeys and referral networks, addressing barriers to

Qualifications

• Experience selling in pharmaceutical, biotech or healthcare settings.
• Ability to develop and execute insight-led account plans.
• Understanding complex patient journeys and referral pathways.
• Strong relationships with specialist healthcare professionals and stakeholders.
• Proven track record delivering results against objectives.
• Collaborative work style with cross-functional teams.
• Curiosity and ability to quickly learn a specialised disease area.
• Strong planning, prioritisation and execution discipline.
• Commitment to ethical, compliant patient-centred practices.

Responsibilities

• Identify and prioritise opportunities within accounts using insights from patient journeys and health-system dynamics.
• Develop and execute strategic account plans for priority neuromuscular centres and institutions.
• Build understanding of local referral networks and multidisciplinary care models.
• Deliver high-quality, compliant engagement across face-to-face and digital channels.
• Build trust with healthcare professionals to support appropriate adoption of therapies.
• Collect and share field insights on diagnosis, referral patterns and market dynamics.
• Collaborate with cross-functional teams to align priorities and coordinate activity across complex accounts.
• Map regional diagnostic, referral, treatment and shared-care networks.
• Maintain up-to-date disease area knowledge and regulatory compliance.

Skills

Pharma sales experience

Account management

Stakeholder engagement

Commercial acumen

Cross-functional collaboration

Learning agility

Planning and execution

Ethical and compliant work

Knowledge of neuroscience/rare disease

Job description

Novartis Australia & New Zealand is seeking an Account Manager to support our Neuroscience portfolio, focusing on spinal muscular atrophy. The role involves engaging specialist healthcare professionals, managing key neuromuscular accounts, and driving compliant, insight-led demand generation across face-to-face and digital channels.

You will collaborate with Value & Access, Medical, Marketing and cross-functional teams to map patient journeys and referral networks, addressing barriers to