SMA Specialist Account Manager

Novartis AG; Tenterfield; On-site; AUD 120,000 - 180,000; Full time

Job summary

Novartis AG in Australia seeks an Account Manager to drive specialist engagement in spinal muscular atrophy within the Neuroscience portfolio. You will identify opportunities, develop strategic plans for neuromuscular centres, and build relationships with prescribing clinicians and key stakeholders to support appropriate adoption of therapies.

The role emphasizes compliant, insight-led engagement across face-to-face and digital channels, partnering with Value & Access, Medical, Marketing and

Qualifications

• Proven pharmaceutical or healthcare sales track record in specialist areas.
• Strong account management with insight-led planning.
• Ability to map patient journeys and referral pathways.
• Excellent stakeholder engagement with clinicians and accounts.
• Commercially driven, collaborative and ethical approach.

Responsibilities

• Identify and prioritise opportunities within accounts using insights from patient journeys and referral networks.
• Develop and execute strategic account plans for priority neuromuscular centres.
• Build understanding of local referral networks and multidisciplinary care models.
• Deliver compliant engagement across face-to-face and digital channels.
• Build trust with healthcare professionals and support adoption of Novartis therapies.
• Collect and share field insights on diagnosis, referral patterns, and market dynamics.
• Collaborate with Value & Access, Medical, Marketing and other teams to align priorities.
• Map regional diagnostic, referral, treatment and shared-care networks.
• Maintain disease area knowledge on evolving treatment landscapes.
• Ensure accurate CRM documentation and administrative compliance.

Skills

Account management

Stakeholder engagement

Strategic planning

Commercial acumen

Cross-functional collaboration

Planning & execution

Tools

CRM systems

Job description

Novartis AG in Australia seeks an Account Manager to drive specialist engagement in spinal muscular atrophy within the Neuroscience portfolio. You will identify opportunities, develop strategic plans for neuromuscular centres, and build relationships with prescribing clinicians and key stakeholders to support appropriate adoption of therapies.

The role emphasizes compliant, insight-led engagement across face-to-face and digital channels, partnering with Value & Access, Medical, Marketing and