Strategic Merchant Growth Lead (9-Month Contract)

Zip Co Limited; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

25 days paid leave annually

Family support policies

Mental health and wellness initiatives

Volunteer leave

Zip product discounts

Team social events

Free breakfast and weekly lunches

Job summary

Zip Co Limited is seeking a Strategic Account Manager for a 9-month fixed term contract in Sydney. You will own a portfolio of key merchant partners, drive growth, retention and profitability, and lead strategic account plans while negotiating with senior stakeholders.

You will collaborate with cross-functional teams to deliver merchant-centric solutions, aiming to enhance revenue, customer acquisition and long-term partnership value.

Qualifications

• Extensive experience in strategic account management, ideally with consumer brands, financial services, payments or tech.
• Proven ability to lead commercial negotiations and build trusted relationships with senior stakeholders.
• Strong commercial acumen and ability to identify opportunities for growth and profitability.

Responsibilities

• Own and grow a portfolio of key merchant partners, acting as trusted adviser and primary contact.
• Lead growth, retention and performance of merchant portfolio through strategic account plans.
• Drive revenue, customer acquisition and merchant engagement through targeted initiatives.
• Lead commercial negotiations with senior decision makers to achieve mutually beneficial outcomes.
• Collaborate with cross-functional teams to deliver solutions aligned with merchant objectives.

Skills

Strategic account management

Commercial negotiations

Relationship building

Data-driven insights

AI tools mindset

Job description

Zip Co Limited is seeking a Strategic Account Manager for a 9-month fixed term contract in Sydney. You will own a portfolio of key merchant partners, drive growth, retention and profitability, and lead strategic account plans while negotiating with senior stakeholders.

You will collaborate with cross-functional teams to deliver merchant-centric solutions, aiming to enhance revenue, customer acquisition and long-term partnership value.