Strategic Key Account Manager — Grow Commercial Clients

AMC Commercial Cleaning Pty Ltd; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Professional development

Team events

Job summary

AMC Commercial Cleaning Pty Ltd is seeking an experienced Key Account Manager to join our Melbourne team on a permanent full-time basis. You will manage and grow our portfolio of key commercial accounts across the Melbourne metropolitan area, delivering exceptional service and strategic value.

You’ll build strong relationships with senior stakeholders, develop targeted account plans, and collaborate with cross-functional teams to drive revenue, profitability, and client satisfaction.

Qualifications

• Proven track record in an account management or key client relationship role.
• Excellent interpersonal and communication skills with senior-level stakeholders.
• Strong commercial acumen and ability to capitalise on growth opportunities.
• Highly organised, self-motivated and able to multitask effectively.

Responsibilities

• Develop and maintain strong, long-lasting relationships with our strategic commercial clients.
• Understand and anticipate customer needs, proposing solutions to drive growth and client satisfaction.
• Manage the full account management cycle.
• Collaborate with cross-functional teams to ensure seamless service delivery.
• Develop and implement targeted account plans to achieve revenue and profitability goals.
• Provide regular reporting on key account performance metrics and strategies.
• Represent the company at industry events and network to identify new business opportunities.

Skills

Relationship building

Negotiation

Strategic thinking

Communication

Multitasking

Analytical skills

Client focus

Education

Bachelor's degree in Business/Marketing/Sales

Tools

Salesforce

In-house CRM

Job description

AMC Commercial Cleaning Pty Ltd is seeking an experienced Key Account Manager to join our Melbourne team on a permanent full-time basis. You will manage and grow our portfolio of key commercial accounts across the Melbourne metropolitan area, delivering exceptional service and strategic value.

You’ll build strong relationships with senior stakeholders, develop targeted account plans, and collaborate with cross-functional teams to drive revenue, profitability, and client satisfaction.