Strategic Key Account Manager (Defence/Gov Tech)

people2people; Sydney; On-site; AUD 95,000 - 130,000; Full time

Job summary

people2people is partnering with a well-established technology solutions provider to support enterprise and government customers across Australia.

You will own a portfolio of key customer accounts, focusing on relationship management, account growth and delivering an exceptional customer experience, while collaborating with internal teams to navigate technology requirements and expand partnerships.

Qualifications

• Experience managing and growing existing customer accounts.
• Strong relationship-building and stakeholder management skills.
• Excellent verbal and written communication abilities.
• Proactive, commercially minded and detail-oriented.
• Interest in technology and business solutions.

Responsibilities

• Develop and maintain relationships with key customer stakeholders.
• Deliver high-quality service across your account portfolio.
• Identify opportunities within existing accounts.
• Prepare quotations, proposals and tender submissions.
• Manage sales opportunities from qualification to close.
• Maintain CRM records and pipeline updates.
• Collaborate with internal teams to ensure customer success.
• Expand networks across customer organisations.

Skills

Account management

Relationship building

Communication

Organisational skills

Tech-savvy

Tools

CRM systems

Job description

people2people is partnering with a well-established technology solutions provider to support enterprise and government customers across Australia.

You will own a portfolio of key customer accounts, focusing on relationship management, account growth and delivering an exceptional customer experience, while collaborating with internal teams to navigate technology requirements and expand partnerships.