Key Account Manager

Jenkin Beattie; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Jenkin Beattie is seeking a seasoned Key Account Manager for an established systems integrator and management consultancy. You will own and grow a portfolio of 15–20 strategic enterprise customers, focusing on protecting existing revenue while uncovering new opportunities across software, consulting, and managed services.

Ideal candidates bring 5+ years in enterprise tech sales, experience with complex multi-stakeholder deals, and a track record of growing large accounts.

Qualifications

• 5+ years' experience in Key Account Management
• Experience in systems integrator / consultancy / managed services
• Experience selling complex multi-stakeholder technology solutions

Responsibilities

• Managing 15-20 strategic accounts with circa $10m in existing revenue
• Developing strategic account plans and driving account growth
• Building relationships with CIO, CTO, CDO and senior leaders
• Identifying cross-sell and upsell opportunities across existing customers
• Expanding relationships into new business units, stakeholders and technology areas
• Selling across software, consulting, professional and managed services
• Collaborating with Practice Leaders, Solution Architects and Delivery teams
• Maintaining a strong pipeline of opportunities across the portfolio

Skills

Key Account Management

Enterprise Account Management

Strategic account planning

C-level engagement

Complex technology sales

Tools

Microsoft stack

AWS

Oracle

Salesforce

ServiceNow

Job description

Key Account Manager – Enterprise Technology & Consulting

The Company

Our client is an established systems integrator and management consultancy with approximately 1,000 employees, delivering technology, consulting and digital transformation solutions to major enterprise and government organisations.

The business has strong software and solutions capabilities across Microsoft, AWS, Oracle, NetSuite, ServiceNow, IBM and Salesforce, supported by broader consulting, professional and managed services offerings. Due to continued growth, they are looking for an experienced Key Account Manager to manage and grow 15–20 strategic customers representing circa $10m in existing revenue.

The Role

You will take commercial ownership of an established portfolio of key enterprise customers, with a focus on protecting existing revenue and identifying new opportunities across the broader solutions portfolio.

Key responsibilities include:

• Managing 15-20 strategic accounts with circa $10m in existing revenue
• Developing strategic account plans and driving account growth
• Building relationships across CIO, CTO, CDO and senior business and technology leaders
• Identifying cross-sell and upsell opportunities across existing customers
• Expanding relationships into new business units, stakeholders and technology areas
• Selling across software, consulting, professional and managed services
• Leveraging capabilities across the various Business Practices / LOB's
• Working with Practice Leaders, Solution Architects and Delivery teams to develop customer solutions
• Building and maintaining a strong pipeline of opportunities across your account portfolio

Ideally, you will bring:

• 5+ years' experience in Key Account Management, Enterprise Account Management within complex technology sales -
• A proven track record of growing existing enterprise accounts
• Experience within a systems integrator, consultancy, professional services, managed services or enterprise software business
• Strong strategic account planning and commercial skills
• Experience selling complex, multi-stakeholder technology solutions
• Confidence engaging with C-level and senior technology leaders
• Experience across one or more of the Microsoft, AWS, Oracle, NetSuite, ServiceNow, IBM or Salesforce vendor stacks/ecosystems