Strategic Technology Client Growth Manager

NCS Group; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

NCS Australia is seeking a commercially driven Client Service Manager who thrives on growing client relationships, uncovering opportunities and turning them into meaningful business outcomes.

You’ll own key client relationships, drive account growth, and partner with consulting and delivery teams to shape solutions that meet client needs.

This role is ideal for someone who understands technology and consulting, engages with senior executives, and has the drive to win in a dynamic environment.

Qualifications

• 5+ years’ experience in sales, account management or client development within IT consulting, technology services or professional services.
• Proven track record of growing existing accounts and generating new opportunities.
• Strong understanding of technology and the ability to engage credibly with technology leaders.
• Commercially minded, proactive and hungry to win.
• Excellent stakeholder management and relationship-building skills.
• Comfortable engaging with senior executives and navigating complex organisations.
• Strong consultative selling skills — you understand the client’s business before selling the solution.
• A collaborative mindset and the ability to work across sales, consulting and delivery teams.

Responsibilities

• Own and grow strategic client relationships, becoming a trusted technology partner.
• Develop and execute account growth strategies to increase revenue and share of wallet.
• Identify, qualify and lead new business and expansion opportunities.
• Build strong relationships with senior client stakeholders and decision‑makers.
• Partner with our consulting and delivery teams to shape solutions that address client needs.
• Lead opportunities from origination through to closure and handover.
• Develop account plans, sales pipelines and forecasts.
• Understand client challenges and connect them with the right technology, consulting and managed services capabilities.
• Collaborate across the business to deliver exceptional client outcomes.

Skills

Account growth

Stakeholder management

Consultative selling

Business acumen

Client relationship

Education

Bachelor's degree or equivalent

Job description

NCS Australia is seeking a commercially driven Client Service Manager who thrives on growing client relationships, uncovering opportunities and turning them into meaningful business outcomes.

You’ll own key client relationships, drive account growth, and partner with consulting and delivery teams to shape solutions that meet client needs.

This role is ideal for someone who understands technology and consulting, engages with senior executives, and has the drive to win in a dynamic environment.