Strategic FinTech Account Lead (AU/NZ)

Gpc Asia Pacific; Sydney; Hybrid; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Checkout.com is building a Go-To-Market team in Australia. The Account Manager will nurture key merchant relationships, guide them through integration, and act as the voice of product and brand.

You will influence product roadmaps and cross-functional teams to deliver a superior merchant experience. The role requires 6+ years in B2B account/relationship management within FinTech or payments, strong project management, and strategic thinking.

Qualifications

• 6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in FinTech/Payments.
• Strategic problem solver with excellent project management skills.
• Strong knowledge of today’s major e-commerce and payments technologies in Australian market.
• Customer driven with ability to establish robust relationships up to C-suite.
• Highly organized and able to prioritise shifting workloads in a fast-paced environment.
• Ability to provide on-ground feedback to leadership influencing product roadmap and go-to-market motions.
• Strategic Acumen: Analytical and data-driven with curiosity for applying insights.

Responsibilities

• Build high-touch consultative relationships with merchants through regular communication.
• Deliver expertise, education, and guidance to merchants on payments strategy.
• Project manage merchant deliverables and understand product/services and partner networks.
• Collaborate with cross-functional teams to influence stakeholders and product roadmaps.

Skills

Account Management

Relationship Management

Customer Success

Strategic thinking

Project management

Payments knowledge

Communication

Tools

CRM

Job description

Checkout.com is building a Go-To-Market team in Australia. The Account Manager will nurture key merchant relationships, guide them through integration, and act as the voice of product and brand.

You will influence product roadmaps and cross-functional teams to deliver a superior merchant experience. The role requires 6+ years in B2B account/relationship management within FinTech or payments, strong project management, and strategic thinking.