Strategic Facilities Lead for ANZ Accounts

Tasmania; Sydney; Presencial; AUD 170 000 - 210 000; Tempo integral

Resumo da oferta

JLL is seeking an Account Lead to manage a key client account across Australia and New Zealand, delivering exceptional facilities management services and operational excellence across multiple properties.

You will balance client relationship management with hands-on operational execution, leading vendor partnerships, managing site budgets, and implementing continuous improvement to create productive workplace environments.

Qualificações

• 5+ years in facilities management, corporate services, or related leadership roles.
• Proven ability to manage operating budgets and financial performance.
• Strong vendor management and accountability for service levels.

Responsabilidades

• Build and maintain strategic client relationships through proactive communication and regular business reviews.
• Manage site budgets, financial processes, cost optimization, capital planning, and monthly forecasting.
• Lead day-to-day facilities operations ensuring safety, cleanliness, and functionality of HVAC, electrical, plumbing, and life-safety systems.
• Oversee vendor and contractor relationships, monitoring performance against SLAs and contracts.
• Manage SDSK ticket lifecycle and coordinate with users and vendors for timely closures.
• Collaborate with workplace experience and security teams on facilities coordination and event support.
• Lead health, safety, and compliance programs including audits, incident management, and regulatory documentation.
• Develop and performance-manage direct reports to deliver excellent customer service and cross-functional collaboration.

Conhecimentos

Strategic client relationships

Budget management

Vendor management

Facilities operations

Health & safety compliance

Leadership & people management

Contract management

Descrição da oferta de emprego

JLL is seeking an Account Lead to manage a key client account across Australia and New Zealand, delivering exceptional facilities management services and operational excellence across multiple properties.

You will balance client relationship management with hands-on operational execution, leading vendor partnerships, managing site budgets, and implementing continuous improvement to create productive workplace environments.