Strategic Enterprise Account Executive – AI & CX

NICE; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

NiCE is seeking an Account Executive to drive sales across a defined national territory, collaborating with presales and broader teams to deliver a compelling value proposition that highlights the NiCE portfolio. You will expand into untapped markets and build long-term relationships while helping customers transition from competitors.

The role requires 8+ years in technology sales with a track record of meeting targets, and the ability to engage with senior stakeholders.

Qualifications

• 8+ years’ experience in technology sales, ideally selling complex software.
• Experience in Customer AI, CX, or system integration sales.
• Proven track record of targets and large, complex sales cycles.
• Strong ability to build relationships and influence senior stakeholders.

Responsibilities

• Own a national territory of accounts and deploy resources to maximize potential.
• Drive revenue growth by engaging with C-level and senior decision-makers.
• Build trusted relationships and understand customer business and priorities.
• Develop and execute sales and account strategies including strategic plans.
• Partner with Solution Engineers and Technical staff to deliver value.
• Design roadmaps for large-scale NiCE implementations and services.
• Collaborate with partners to pursue joint sales opportunities.
• Maintain a strong network to enable collaboration and success.
• Lead sales, presales, engineering, and support within accounts.

Skills

Technology sales

Customer AI

CX / Contact Center

System integration sales

Relationship building

Stakeholder influence

Job description

NiCE is seeking an Account Executive to drive sales across a defined national territory, collaborating with presales and broader teams to deliver a compelling value proposition that highlights the NiCE portfolio. You will expand into untapped markets and build long-term relationships while helping customers transition from competitors.

The role requires 8+ years in technology sales with a track record of meeting targets, and the ability to engage with senior stakeholders.