Strategic Customer Solutions Leader

Blackwoods; Sydney; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Wesfarmers Share Plans

Discounts across Blackwoods & Wesfarm

Free OnePass membership

Health & wellbeing support

Career development opportunities

Parental leave + buy-up

Refer-a-Friend program

Onsite parking

Job summary

Blackwoods is seeking a Customer Solutions Commercial Manager in Sydney to drive strategic customer initiatives, partner with Sales, Category, Supply Chain, Finance and IT, and deliver tangible commercial outcomes. This full-time permanent role focuses on data-driven decision making and value creation for both customers and the business.

The role requires leading multi-stakeholder initiatives, strong commercial acumen, and a proactive, action-oriented approach.

Qualifications

• 5–8 years in a commercial, customer solutions, strategic, consulting or project leadership role.
• Strong analytical and problem‑solving capabilities.
• Proven ability to lead complex initiatives with multiple stakeholders.

Responsibilities

• Lead strategic customer solution initiatives from planning through to implementation.
• Analyse large data volumes to extract key insights and actions.
• Interact with procurement, purchasing, and inventory planning to drive action.

Skills

Commercial acumen

Analytical thinking

Stakeholder leadership

Communication & relationships

Data analysis

Strategic thinking

Self-led

Job description

Blackwoods is seeking a Customer Solutions Commercial Manager in Sydney to drive strategic customer initiatives, partner with Sales, Category, Supply Chain, Finance and IT, and deliver tangible commercial outcomes. This full-time permanent role focuses on data-driven decision making and value creation for both customers and the business.

The role requires leading multi-stakeholder initiatives, strong commercial acumen, and a proactive, action-oriented approach.