Strategic Customer Solutions Lead

Blackwoods; Sydney; Presencial; AUD 120.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wesfarmers Share Plans

Exclusive team discounts across Blackm

Free OnePass membership

Descripción de la vacante

Blackwoods is seeking a commercially minded leader to drive customer solutions that fuel business growth and strengthen partnerships. You will collaborate across Sales, Category, Supply Chain, Operations, Finance, IT and Customer Care to deliver value and commercial outcomes.

This is a Full-time Permanent opportunity with exposure to strategic initiatives and significant business impact within a dynamic Wesfarmers group environment.

Formación

• 5–8 years experience in a commercial, customer solutions, strategic, consulting, or project leadership role.
• Strong analytical and problem‑solving capabilities.
• Strong commercial acumen with a customer‑first mindset.
• Proven ability to lead complex initiatives with multiple stakeholders.
• Excellent communication, influencing, and relationship building skills.
• Self‑led, proactive approach with the ability to turn ideas into action.

Responsabilidades

• Lead strategic customer solution initiatives from planning through to implementation (incl. spend consolidation, range optimisation and business case development).
• Process large volumes of data to extract key insights and actions.
• Interact with customer stakeholders (procurement, purchasing, inventory planning) to drive action.
• Manage master data across Blackwoods and customers for onboarding and alignment.
• Control data flow between internal teams from initiation to execution (product lifecycle).
• Assess commercial outcomes and recommend actions to improve outcomes for Blackwoods and customers.
• Manage risks, priorities, and project governance to ensure successful delivery.
• Build strong relationships across the business and with key customers.

Conocimientos

Commercial acumen

Analytical thinking

Stakeholder management

Communication

Leadership

Proactive execution

Descripción del empleo

Blackwoods is seeking a commercially minded leader to drive customer solutions that fuel business growth and strengthen partnerships. You will collaborate across Sales, Category, Supply Chain, Operations, Finance, IT and Customer Care to deliver value and commercial outcomes.

This is a Full-time Permanent opportunity with exposure to strategic initiatives and significant business impact within a dynamic Wesfarmers group environment.