Strategic Cloud Accounts Manager - Australia

Jobgether; Australia; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Strategic responsibility

Technology-focused environment

Cross-functional collaboration

Autonomy and ownership

AI adoption

Professional development

Job summary

Jobgether is seeking a results-driven Key Account Manager based in Australia to grow an established portfolio of enterprise accounts. You will act as a trusted advisor, drive upselling and cross-selling, and work with renewal teams to support long-term customer success.

Partnering with Sales, Technical Support, Finance, and other internal stakeholders, you will forecast and maximize account value in a high-autonomy environment.

Qualifications

• 5+ years in account management or customer success.
• Experience selling cloud-based or SaaS to large enterprise customers.
• Proven upselling and cross-selling track record.
• Strong relationship-building and stakeholder management.
• Excellent communication, negotiation, and presentation skills.
• Self-directed, capable in a fast-paced, high-autonomy environment.
• Analytical and organized, able to manage multiple systems.
• Proficient with Salesforce and Google Workspace.
• Customer-centric mindset focused on retention and growth.
• Interest in AI-powered tools to improve outcomes.
• Location in Australia and work authorization.

Responsibilities

• Drive strategic account growth within an existing portfolio to exceed revenue targets.
• Build strong customer relationships with stakeholders and decision-makers.
• Manage retention and renewals with Renewal Managers.
• Champion the customer experience across internal teams.
• Develop strategic account plans with data-driven territory strategies.
• Achieve commercial objectives and maintain an expansion pipeline.
• Maintain accurate CRM records and forecast visibility.
• Navigate complex enterprise procurement cycles.
• Collaborate cross-functionally to align priorities.
• Embrace innovation and AI-enabled tools in account management.

Skills

Account management

Sales quotas

Upselling

Cross-selling

Relationship management

Stakeholder management

Communication

Negotiation

Presentation

Independent worker

Analytics

Tools

Salesforce

Google Workspace

Job description

Jobgether is seeking a results-driven Key Account Manager based in Australia to grow an established portfolio of enterprise accounts. You will act as a trusted advisor, drive upselling and cross-selling, and work with renewal teams to support long-term customer success.

Partnering with Sales, Technical Support, Finance, and other internal stakeholders, you will forecast and maximize account value in a high-autonomy environment.