Enterprise Account Manager — Growth & Retention Leader

Sitecore; Sydney; Presencial; AUD 120 000 - 170 000; Tempo integral

Resumo da oferta

Sitecore is seeking an Account Manager, Enterprise, to manage and grow relationships with our existing government and enterprise clients in Australia. You will own account relationships, identify growth opportunities, and drive strategic expansion to maximize customer retention and long-term success.

The role requires a results-driven, self-motivated professional who thrives in a fast-paced environment and can articulate the value of Sitecore solutions to diverse client audiences.

Qualificações

• Demonstrated experience in software sales (full-cycle).
• Account management/sales experience in enterprise environments.
• Strong communication and relationship-building skills.
• Proven ability to drive revenue growth and customer satisfaction.

Responsabilidades

• Serve as primary contact for assigned accounts and build relationships across government and enterprise clients.
• Identify growth opportunities and upsell/cross-sell while managing renewals.
• Collaborate with internal teams and partner networks for client success.
• Develop strategic account plans to maximize retention and lifetime value.
• Stay informed on industry trends to inform product enhancements.

Conhecimentos

Software sales

Enterprise SaaS

Account management

Relationship building

Communication skills

Multi-priority management

Industry knowledge

Ferramentas

CRM systems

Salesforce

HubSpot

Descrição da oferta de emprego

Sitecore is seeking an Account Manager, Enterprise, to manage and grow relationships with our existing government and enterprise clients in Australia. You will own account relationships, identify growth opportunities, and drive strategic expansion to maximize customer retention and long-term success.

The role requires a results-driven, self-motivated professional who thrives in a fast-paced environment and can articulate the value of Sitecore solutions to diverse client audiences.