Strategic Client Partnerships Manager

CO001 Cuscal Limited; Australia; Presencial; AUD 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

IGNITE recognition program

Cuscal Advantage wellbeing discounts

Diversity and inclusion focused

Descripción de la vacante

Cuscal is seeking an experienced Client Partnership Manager in Australia to own and evolve a portfolio of valued clients. You will build deep relationships, understand client goals, and identify how Cuscal can help them achieve short- and long-term objectives.

You will drive growth through cross-selling and increased product usage, manage renewals, and negotiate terms while advocating for the client voice within Cuscal.

Formación

• Strong ability to build and maintain long-term client partnerships.
• Proven experience managing B2B client portfolios with complex relationships.
• Able to identify and pursue growth opportunities within existing accounts.

Responsabilidades

• Own and develop relationships across an assigned portfolio of clients.
• Understand client objectives and how Cuscal can support them.
• Identify cross-sell and expansion opportunities and drive growth.
• Manage contract renewals and support commercial negotiations.
• Advocate for client needs and act as a primary client escalation point.
• Engage senior stakeholders and coordinate executive-level engagement.
• Create tailored presentations and proposals to support mutual growth.
• Resolve significant client issues and ensure service excellence.

Conocimientos

Relationship building

Account management

Business development

Commercial acumen

Executive stakeholder engagement

Descripción del empleo

Cuscal is seeking an experienced Client Partnership Manager in Australia to own and evolve a portfolio of valued clients. You will build deep relationships, understand client goals, and identify how Cuscal can help them achieve short- and long-term objectives.

You will drive growth through cross-selling and increased product usage, manage renewals, and negotiate terms while advocating for the client voice within Cuscal.