Strategic Client Partnerships Manager

Cuscal Limited

Sydney

On-site

AUD 110,000 - 150,000

Full time

4 days ago

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Job summary

Cuscal Limited is seeking an experienced Client Partnership Manager to join our Client Partnerships team and take ownership of a portfolio of valued clients. You will own and develop relationships, understand client objectives, and identify opportunities to grow partnerships across the payments landscape.

You will engage with senior stakeholders, manage renewals, and support commercial negotiations while acting as the client voice within Cuscal and orchestrating tailored proposals for mutual

Qualifications

Solid experience in client partnerships, key account management or business development.
Proven ability to manage complex B2B client relationships.
Strong commercial acumen and negotiation with senior stakeholders.
Experience in payments or financial services is a plus.

Responsibilities

Own and develop relationships across an assigned portfolio of clients.
Understand clients' objectives and align Cuscal solutions.
Identify opportunities to grow client relationships and cross-sell.
Manage renewals and support commercial negotiations.
Act as voice of the client and escalate issues when needed.
Engage senior stakeholders and support executive-level engagement.
Develop tailored presentations and proposals for growth.
Resolve significant client issues and escalate when required.

Skills

Client partnerships

Key account management

Business development

Commercial acumen

Stakeholder engagement

Job description

You will engage with senior stakeholders, manage renewals, and support commercial negotiations while acting as the client voice within Cuscal and orchestrating tailored proposals for mutual

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