Strategic Account Manager, Entertainment Tech & Growth

Entertainment Partners; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Entertainment Partners (EP) sits at the financial and operational core of the screen production ecosystem in Australia and New Zealand. The Account Manager supports the commercial team, balancing sales drive with customer experience and helping scale growth.

The role liaises with customers daily, works with Product & Technology and Services, and represents EP to clients. Strong Salesforce experience and organisational skills are essential.

Qualifications

• Background in media, agency, technology or SaaS environments.
• Experience in film, TV or the broader creative industry highly valued.
• Production experience is a plus but not essential.

Responsibilities

• Manage Salesforce CRM and pipeline, keeping records accurate and up to date.
• Collaborate in lead sharing and discovery to build a healthy pipeline.
• Handle quoting, customer contracts and agreements; onboarding and show success administration.
• Act as ambassador for Entertainment Partners and its products with customers.
• Partner with Product, Services, Finance and executive leadership to improve processes.
• Develop systems to make growth repeatable, scalable and accountable.

Skills

Salesforce CRM

Customer relationships

Organisational skills

Customer service

Tools

Salesforce

Job description

Entertainment Partners (EP) sits at the financial and operational core of the screen production ecosystem in Australia and New Zealand. The Account Manager supports the commercial team, balancing sales drive with customer experience and helping scale growth.

The role liaises with customers daily, works with Product & Technology and Services, and represents EP to clients. Strong Salesforce experience and organisational skills are essential.