Strategic Account Manager

Trend Micro; Brisbane; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Mental Health Support

Gym Reimbursement

Paid Parental Leave

Job summary

TrendAI, the AI security unit of Trend Micro, seeks a Strategic Account Manager to lead growth in Queensland. You will partner with technology leaders, win new business, and collaborate with technical, channel and marketing teams to plan go-to-market strategies and exceed targets.

You will own territory, manage complex deals, and guide customers from initial demo to deployment, ensuring long-term customer success and revenue growth.

Qualifications

• 6+ years IT sales experience in QLD, selling to senior leaders in complex deals.
• Ability to explain technology in business terms.
• Understanding of market including cloud, digital transformation, IIoT and local regulation.
• Growth mindset and collaborative working style.

Responsibilities

• Build relationships with CIOs and CISOs and understand business success metrics.
• Find new customers and grow existing accounts across QLD.
• Set clear territory and product strategies to grow market share.
• Guide customers from first demo through implementation and beyond.
• Run account reviews to improve customer experience and uncover next steps.
• Keep CRM data accurate for reliable forecasts and plans.

Skills

IT sales experience

Selling to senior leaders

Explain complex tech in business terms

Market awareness (cloud, digital)

Growth mindset / collaborative

Cybersecurity knowledge

Nice-to-haves: Zero Trust, SASE, XDR,/

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

About the role

For more than 35+ years, TrendAI™ has protected the people, processes and technology behind modern business. Today more than 575,000 enterprise customers trust us to secure what comes next, so they can move forward with confidence.

We’re looking for a Strategic Account Manager to lead that work in QLD.

You’ll be a trusted partner to QLD’s technology leaders. You’ll help them protect what matters and pursue their goals without unnecessary risk. You’ll win new customers, grow existing ones, and work alongside our Technical, Channel and Marketing teams to plan how we reach the market. You’ll own your territory and your targets, and we’ll back you to exceed them.

What you’ll do

• Build relationships with CIOs and CISOs, and understand what success looks like for their business
• Find new customers and grow existing accounts across WA
• Set clear territory and product strategies that grow our share of the market
• Guide customers from the first demo through implementation and beyond
• Run account reviews that improve the customer experience and uncover what’s next
• Keep CRM data accurate so forecasts and plans stay reliable

What you bring

• 6+ years of IT sales experience in QLD, ideally including time in cybersecurity
• A record of selling value to senior leaders in complex deals with many stakeholders
• The ability to explain complex technology in clear business terms
• An understanding of the market, including competitors, cloud, digital transformation, IIoT and local regulation
• A growth mindset and a collaborative way of working
• Nice to haves:
  • knowledge of Zero Trust, SASE, XDR, UEBA or SIEM/SOAR;
  • SPIN, MEDDIC or TAS training; sales or security certifications

Please note: successful candidates will be required to undergo a background check and national police check.

What we offer

• Competitive salary and benefits
• A partner and channel ecosystem that supports your success
• Access to a stable, credible security company with 35+ years in the market — now leading in AI security
• An open, transparent culture where you have direct visibility to leadership and strategy

We take employee wellbeing seriously. At TrendAI, you will have access to Medical Insurance, Mental Health Support through access to EAP, Gym reimbursements, Paid Parental Leave, and more.

We strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.