Strategic Account Manager

AUT Trend Micro Australia Pty. Ltd.(Australia); Brisbane; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Channel ecosystem support

30+ days leave

Medical insurance

Mental health support

Gym reimbursements

Parental leave

Diversity and inclusion

Job summary

TrendAI, the AI security arm of Trend Micro, seeks a Strategic Account Manager to lead CIO/CISO engagements in Queensland. You will own the territory, drive growth, and partner with Technical, Channel and Marketing teams to plan market reach.

You’ll guide clients from initial demos through deployment, run account reviews, and maintain accurate CRM forecasts. A track record selling to senior leaders in cybersecurity is essential.

Qualifications

• 6+ years of IT sales experience in QLD.
• Record of selling value to senior leaders in complex deals.
• Ability to explain complex technology in clear business terms.
• Understanding of the market, including competitors, cloud, digital transformation, IIoT and local regulation.
• Growth mindset and a collaborative way of working.

Responsibilities

• Build relationships with CIOs and CISOs, and understand what success looks like for their business
• Find new customers and grow existing accounts across WA
• Set clear territory and product strategies that grow our share of the market
• Guide customers from the first demo through implementation and beyond
• Run account reviews that improve the customer experience and uncover what’s next
• Keep CRM data accurate so forecasts and plans stay reliable

Skills

IT sales in QLD

Senior stakeholder communication

Cybersecurity knowledge

Strategic account management

Education

Bachelor's degree in business or IT

Tools

CRM (Salesforce)

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly.

About the role

For more than 35+ years, TrendAI™ has protected the people, processes and technology behind modern business. Today more than 575,000 enterprise customers trust us to secure what comes next, so they can move forward with confidence. We’re looking for a Strategic Account Manager to lead that work in QLD. You’ll be a trusted partner to QLD’s technology leaders. You’ll help them protect what matters and pursue their goals without unnecessary risk. You’ll win new customers, grow existing ones, and work alongside our Technical, Channel and Marketing teams to plan how we reach the market. You’ll own your territory and your targets, and we’ll back you to exceed them.

What you’ll do

• Build relationships with CIOs and CISOs, and understand what success looks like for their business
• Find new customers and grow existing accounts across WA
• Set clear territory and product strategies that grow our share of the market
• Guide customers from the first demo through implementation and beyond
• Run account reviews that improve the customer experience and uncover what’s next
• Keep CRM data accurate so forecasts and plans stay reliable

What you bring

• 6+ years of IT sales experience in QLD, ideally including time in cybersecurity
• A record of selling value to senior leaders in complex deals with many stakeholders
• The ability to explain complex technology in clear business terms
• An understanding of the market, including competitors, cloud, digital transformation, IIoT and local regulation
• A growth mindset and a collaborative way of working

Nice to haves

• knowledge of Zero Trust, SASE, XDR, UEBA or SIEM/SOAR
• SPIN, MEDDIC or TAS training
• sales or security certifications

What we offer

• Competitive salary and benefits
• A partner and channel ecosystem that supports your success
• Access to a stable, credible security company with 35+ years in the market — now leading in AI security
• An open, transparent culture where you have direct visibility to leadership and strategy
• We take employee wellbeing seriously. At TrendAI, you will have access to Medical Insurance, Mental Health Support through access to EAP, Gym reimbursements, Paid Parental Leave, and more.
• We strive to build an environment of equity and inclusion, which reflects diverse points of view.
• We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
• #LI-AD1

Compliance and Background Check

Please note: successful candidates will be required to undergo a background check and national police check.

We embrace change, empower our people, and encourage innovation. Join Trend Micro and Thrive with us.