Strategic Account Leader – AI-Powered Growth

Rokt; Sydney; On-site; AUD 139,000 - 149,000; Full time

Benefits offered by this job

Employee equity

Access to AI tools (Claude, ChatGPT,/2

Catered lunch every day

Extra leave

Offices in multiple cities

Hybrid/office environment

Job summary

Rokt in Sydney seeks a Strategic Account Manager to lead day-to-day account management, drive measurable growth, and strengthen executive relationships across multiple ecommerce partners.

Reporting to the SVP, GM Commercial APAC, you will coordinate product, commercial, operational, and technical workstreams to ensure fast, precise execution, leveraging data and AI tools to optimize outcomes.

Qualifications

• 4+ years of experience in client success, strategic account management, consulting, partnerships, or related role in a tech/ecommerce environment.
• Ability to lead sophisticated product conversations and translate complexity into client-facing recommendations.
• Strong program management skills with multiple workstreams and high-pressure situations.

Responsibilities

• Own day-to-day strategic account management for your book of business, driving growth and partner health.
• Coordinate product, commercial, operational, and technical workstreams for fast, precise execution.
• Lead account planning through Mutual Action Plans and Joint Business Plans with ongoing executive engagement.
• Build relationships with senior client stakeholders and navigate high-stakes conversations with credibility.
• Use data and AI-enabled tools to identify growth opportunities and optimize account outcomes.

Skills

Strategic account management

Client success

Commercial acumen

Cross-functional collaboration

Job description

Rokt in Sydney seeks a Strategic Account Manager to lead day-to-day account management, drive measurable growth, and strengthen executive relationships across multiple ecommerce partners.

Reporting to the SVP, GM Commercial APAC, you will coordinate product, commercial, operational, and technical workstreams to ensure fast, precise execution, leveraging data and AI tools to optimize outcomes.