AI-Driven Strategic Accounts Lead — Growth & Exec Partnerships

Mparticle; Sydney; On-site; AUD 309,000 - 332,000; Full time

Benefits offered by this job

Equity in company

Access to AI tools

Catered lunch

Extra leave

Global offices (NY, Seattle, Sydney, #

In-office most days

Job summary

Rokt is seeking a Strategic Account Manager to own day-to-day strategic account management within the Sydney-based Strategic Key Accounts team. You will drive measurable growth, expand product adoption, and build durable executive relationships across complex ecommerce accounts.

You will collaborate across product, commercial, and operations, using Mutual Action Plans and Joint Business Plans to ensure precise execution in a fast-moving environment.

Qualifications

• 4+ years in client success, strategic accounts, consulting, partnerships or similar roles in tech/ecommerce.
• Strong technical and commercial acumen to lead product conversations and translate complexity into client recommendations.
• Excellent organizational and program management skills, able to run multiple workstreams under pressure.
• Excellent communication and stakeholder management, building trust with senior clients.

Responsibilities

• Own day-to-day strategic account management for your book of business, driving growth and expansion across multiple Rokt products.
• Coordinate product, commercial, operational and technical workstreams with internal and external teams for fast execution.
• Lead account planning and execution using Mutual Action Plans, Joint Business Plans, and QBRs with executive engagement.
• Build strong relationships with senior client stakeholders and navigate high-pressure conversations with credibility and clarity.
• Use data and AI-enabled tools to identify growth opportunities, improve program management, and accelerate decision-making.

Skills

Strategic accounts

Client success

Consulting

Partnerships

Data analysis

AI platforms

Tools

AI tools

Job description

Rokt is seeking a Strategic Account Manager to own day-to-day strategic account management within the Sydney-based Strategic Key Accounts team. You will drive measurable growth, expand product adoption, and build durable executive relationships across complex ecommerce accounts.

You will collaborate across product, commercial, and operations, using Mutual Action Plans and Joint Business Plans to ensure precise execution in a fast-moving environment.