Strategic Account Executive — Startups Growth (Australia)

Stripe, Inc.; Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Stripe is seeking an Account Executive for the Startups Grower team in Melbourne to own renewals, negotiate terms, and drive upsell opportunities across Stripe products. You will manage the full sales cycle for startups and SMEs, build deep relationships, and coordinate with product, risk, and operations to ensure customer success.

You will develop scalable strategies for product adoption, identify client pain points, and generate new leads through targeted outreach, research, and networking.

Qualifications

• 5+ years of client-facing/sales experience in the AUNZ region.
• Ability to understand complex technical ecosystems and build relationships with technical customers.
• Ability to drive and close upsell opportunities for Stripe products in long-term engagements.
• Analytical ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• Knack for working with a wide range of stakeholders, internal and external.
• Ability to operate in a highly ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing Stripe revenue and market share.
• Develop and implement full sales cycle strategies for driving product adoption, upsell opportunities, and client retention at scale.
• Collaborate with product, sales, risk, and operations teams to improve Stripe offerings.
• Own the full sales cycle from lead to close for startups and SMEs.
• Generate leads through cold calling, blitzing, research, networking, and territory management.
• Ensure customer satisfaction across interactions, regardless of deal size.
• Identify user pain points to propose Stripe solutions.
• Coordinate with Stripe teams to set up successful outcomes for users.

Skills

Client-facing sales experience

Relationship building

Analytical skills

Cross-functional collaboration

Communication skills

Ambiguity handling

AUNZ regional experience

Tools

Excel

SQL

Job description

Stripe is seeking an Account Executive for the Startups Grower team in Melbourne to own renewals, negotiate terms, and drive upsell opportunities across Stripe products. You will manage the full sales cycle for startups and SMEs, build deep relationships, and coordinate with product, risk, and operations to ensure customer success.

You will develop scalable strategies for product adoption, identify client pain points, and generate new leads through targeted outreach, research, and networking.