Account Executive - Startups (Grower), Australia

Stripe, Inc.; Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Stripe is seeking an Account Executive for the Startups Grower team in Melbourne to own renewals, negotiate terms, and drive upsell opportunities across Stripe products. You will manage the full sales cycle for startups and SMEs, build deep relationships, and coordinate with product, risk, and operations to ensure customer success.

You will develop scalable strategies for product adoption, identify client pain points, and generate new leads through targeted outreach, research, and networking.

Qualifications

• 5+ years of client-facing/sales experience in the AUNZ region.
• Ability to understand complex technical ecosystems and build relationships with technical customers.
• Ability to drive and close upsell opportunities for Stripe products in long-term engagements.
• Analytical ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• Knack for working with a wide range of stakeholders, internal and external.
• Ability to operate in a highly ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing Stripe revenue and market share.
• Develop and implement full sales cycle strategies for driving product adoption, upsell opportunities, and client retention at scale.
• Collaborate with product, sales, risk, and operations teams to improve Stripe offerings.
• Own the full sales cycle from lead to close for startups and SMEs.
• Generate leads through cold calling, blitzing, research, networking, and territory management.
• Ensure customer satisfaction across interactions, regardless of deal size.
• Identify user pain points to propose Stripe solutions.
• Coordinate with Stripe teams to set up successful outcomes for users.

Skills

Client-facing sales experience

Relationship building

Analytical skills

Cross-functional collaboration

Communication skills

Ambiguity handling

AUNZ regional experience

Tools

Excel

SQL

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Startups Grower team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive, you’ll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products.

What you’ll do

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small and medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users' pain points to propose Stripe solutions
• Make sure that internal teams are set up for users' success by coordinating with other Stripe teams

Who you are

We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s clients and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

• 5+ years of experience in a client-facing/sales role within AUNZ region
• Ability to understand complex technical ecosystems and build great relationships with technical customers
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Analytical ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills

Preferred qualifications

• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Experience with Excel and SQL, or a willingness to learn