Strategic Account Director: AI-Driven Facilities & PM

Jones Lang LaSalle Incorporated; Brisbane; On-site; AUD 180,000 - 240,000; Full time

Job summary

Jones Lang LaSalle Incorporated is hiring an Account Director for Integrated Facilities Management (Technology) in Brisbane, Australia. You will lead regional account plans, manage a multidisciplinary team across office and tech lab facilities, and drive service delivery that exceeds contractual commitments.

You will work with the Work Dynamics leadership team to translate strategy into measurable opportunities and outcomes.

Qualifications

• Proven leadership with ability to build and grow relationships with stakeholders and teams.
• Strong communication and presentation skills with senior-level credibility.
• Experience translating client needs into growth opportunities and managing complex accounts.
• Understanding of facilities management, project management and workplace strategy.

Responsibilities

• Establish regional account vision and strategy, ensuring service delivery meets contractual obligations.
• Lead a high-performing, multi-disciplinary team across offices and labs.
• Drive revenue by meeting growth, revenue, expense and debtor targets, and identifying cross-selling opportunities.
• Oversee global HX program delivery and maintain culture and employee experience targets.
• Manage contracts, KPIs, and service levels; coordinate quarterly business reviews across regions.

Skills

Leadership capabilities

Communication skills

Strategic account management

Project management

Workplace strategy

Employee experience

Data-driven decision making

Diversity & inclusion

Job description

Jones Lang LaSalle Incorporated is hiring an Account Director for Integrated Facilities Management (Technology) in Brisbane, Australia. You will lead regional account plans, manage a multidisciplinary team across office and tech lab facilities, and drive service delivery that exceeds contractual commitments.

You will work with the Work Dynamics leadership team to translate strategy into measurable opportunities and outcomes.